Thistlemoor Road Surgery, Peterborough: patient reviews and CQC rating
Thistlemoor Road Surgery is a GP practice in Peterborough with 33,073 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Outstanding overall, in a report published in May 2022. It has 11.8 full-time-equivalent qualified GPs, or 2,812 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Thistlemoor Road Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 75%, above the England figure of 58%. Its weakest is the share who said the healthcare professional was good at listening to them: 78%, below the England figure of 87%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 10th of the 23 practices in Peterborough with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (74%). 94 patients answered the survey (response rate 12%).
| Survey question | Thistlemoor Road Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 69% | 75% | 77% |
| Easy to contact by phone | 58% | 52% | 57% |
| Easy to contact via the website | 75% | 60% | 58% |
| Easy to contact via the NHS App | 54% | 52% | 54% |
| Reception team helpful | 81% | 83% | 85% |
| Last contact good | 68% | 71% | 73% |
| Wait for appointment about right | 68% | 69% | 69% |
| Listened to well | 78% | 86% | 87% |
| Treated with care and concern | 78% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
CQC's overall rating for Thistlemoor Road Surgery is Outstanding, published in May 2022. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good. Its previous overall rating was Good (April 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
33,073 patients were registered at Thistlemoor Road Surgery in September 2026, up 2.7% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 11.8 full-time-equivalent qualified GPs, there are 2,812 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 8.4 nurses and 28.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.5 | 15.3 |
| August 2024 | 7.8 | 14.0 |
| August 2025 | 10.2 | 15.2 |
| August 2026 | 11.8 | 16.9 |
From June 2026 to August 2026 the practice recorded 21,993 appointments a month, or 665 per 1,000 registered patients (England: 510). 92% were face to face (England: 63%). 32% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Thistlemoor Road Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 665 | 521 | 510 |
| Face to face | 92% | 62% | 63% |
| Same day as booked | 32% | 48% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 8% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 36.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.5 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.1% | 15.2% |
| Depression | 18+ yrs | 9.6% | 14.3% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Asthma | 6+ yrs | 3.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Cancer | All ages | 1.5% | 3.8% |
| COPD | All ages | 1.0% | 1.9% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 49.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.8% | 74.9% |
Thistlemoor Road Surgery, 6-8 Thistlemoor Road, Peterborough, PE1 3HP. Phone: 01733 551988.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Westwood Clinic | 1.1 km | 70% |
| Central Medical Centre | 1.1 km | 75% |
| Thomas Walker Medical Practice | 1.6 km | 69% |
| Nightingale Medical Centre | 1.6 km | 59% |
| Park Medical Centre | 1.9 km | 57% |
- Central Medical Centre (75% overall experience good)
- Thorpe Road Surgery (59% overall experience good)
How do patients rate Thistlemoor Road Surgery?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Thistlemoor Road Surgery as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Thistlemoor Road Surgery?
33,073 patients were registered in September 2026, up 2.7% on a year earlier.
What is Thistlemoor Road Surgery's CQC rating?
Outstanding overall, published in May 2022.
How many GPs does Thistlemoor Road Surgery have?
11.8 full-time-equivalent qualified GPs (16 qualified GPs by headcount), which is 2,812 patients per GP against 2,171 across England.
Are appointments at Thistlemoor Road Surgery face to face?
92% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Thistlemoor Road Surgery's phone number?
01733 551988.