Quinton and Harborne PCN: primary care network practices and patient survey
Quinton and Harborne PCN is a primary care network of 2 GP practices with 38,468 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 1,936 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Quinton and Harborne PCN with survey results, the share of patients describing their overall experience as good ranges from 77% at OHP-Lordswood House Medical Practice to 82% at OHP-Ridgacre House Surgery, with a median of 80% (England: 77%). None differs from England by more than the survey's margin of error. OHP-Ridgacre House Surgery has the highest share finding it easy to get through by phone (50%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| OHP-Ridgacre House Surgery | 13,646 | 82% | 50% | Outstanding | 2,089 |
| OHP-Lordswood House Medical Practice | 24,822 | 77% | 37% | Good | 1,862 |
Results for the network as a whole, from 211 responses, against Birmingham and Solihull and England.
| Survey question | Quinton and Harborne PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 79% | 73% | 77% |
| Easy to contact by phone | 41% | 51% | 57% |
| Easy to contact via the website | 67% | 51% | 58% |
| Easy to contact via the NHS App | 59% | 51% | 54% |
| Reception team helpful | 88% | 81% | 85% |
| Last contact good | 77% | 68% | 73% |
| Wait for appointment about right | 74% | 68% | 69% |
| Listened to well | 91% | 84% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 1,936 registered patients per full-time-equivalent qualified GP in Quinton and Harborne PCN, fewer than England's 2,171 and Birmingham and Solihull's 1,990. Practices recorded 476 appointments a month per 1,000 patients (England: 510), 69% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.8% over the year (England: shrank 1.1%).
| Measure | Quinton and Harborne PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Patients per qualified GP | 1,936 | 1,990 | 2,171 |
| Appointments per 1,000 patients a month | 476 | 532 | 510 |
| Face-to-face appointments | 69% | 62% | 63% |
| Same day as booked | 42% | 50% | 45% |
| Did not attend | 6% | 6% | 4% |
| Patients aged 65 or over | 17% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Quinton and Harborne PCN is osteoporosis (1.8% against 1.2%), and the furthest below is dementia (0.5% against 0.8%).
| Condition register | Age group | Quinton and Harborne PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.6% | 15.2% | 5,709 |
| Depression | 18+ yrs | 11.9% | 14.3% | 3,567 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 2,524 |
| Asthma | 6+ yrs | 6.7% | 6.6% | 2,459 |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% | 1,379 |
| Cancer | All ages | 3.3% | 3.8% | 1,286 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 1,129 |
| Atrial fibrillation | All ages | 2.0% | 2.2% | 793 |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% | 244 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 614 |
| COPD | All ages | 1.4% | 1.9% | 557 |
| Serious mental illness | All ages | 1.1% | 1.0% | 442 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 253 |
| Heart failure | All ages | 0.7% | 1.1% | 288 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 217 |
| Learning disability | All ages | 0.7% | 0.6% | 273 |
| Dementia | All ages | 0.5% | 0.8% | 176 |
| Palliative care | All ages | 0.4% | 0.6% | 169 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 162 |
- Alliance of Sutton Practices PCN (3 practices)
- Balsall Heath, Sparkhill & Moseley PCN (9 practices)
- Birmingham East Central PCN (5 practices)
- Bordesley East PCN (5 practices)
- Bournville and Northfield PCN (3 practices)
- Community Care Hall Green PCN (3 practices)
- Edgbaston PCN (3 practices)
- Gosk PCN (6 practices)
- Harborne PCN (4 practices)
- Kingstanding, Erdington & Nechells PCN (7 practices)
- Moseley, Billesley & Yardley Wood PCN (6 practices)
- Nechells, Saltley & Alum Rock PCN (5 practices)
Which practices are in Quinton and Harborne PCN?
OHP-Lordswood House Medical Practice and OHP-Ridgacre House Surgery.
How do patients rate Quinton and Harborne PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Quinton and Harborne PCN cover?
38,468 registered patients across 2 practices in September 2026.
How many patients per GP does Quinton and Harborne PCN have?
1,936 per full-time-equivalent qualified GP, against 2,171 across England.