Lytham St Annes PCN: primary care network practices and patient survey
Lytham St Annes PCN is a primary care network of 5 GP practices with 53,520 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,227 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Lytham St Annes PCN with survey results, the share of patients describing their overall experience as good ranges from 63% at Poplar House Surgery to 76% at Dr Norcross & Partners, with a median of 73% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Fernbank Surgery has the highest share finding it easy to get through by phone (49%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Norcross & Partners | 12,793 | 76% | 46% | Good | 2,005 |
| Parcliffe Medical Centre | 12,066 | 73% | 43% | Good | 2,623 |
| Fernbank Surgery | 11,318 | 73% | 49% | Good | 1,988 |
| Holland House Surgery | 10,675 | 71% | 42% | Good | 2,566 |
| Poplar House Surgery | 6,668 | 63% | 43% | Good | 2,084 |
Results for the network as a whole, from 568 responses, against Lancashire and South Cumbria and England.
| Survey question | Lytham St Annes PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 72% | 78% | 77% |
| Easy to contact by phone | 44% | 61% | 57% |
| Easy to contact via the website | 42% | 55% | 58% |
| Easy to contact via the NHS App | 51% | 57% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 67% | 74% | 73% |
| Wait for appointment about right | 76% | 70% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
There are 2,227 registered patients per full-time-equivalent qualified GP in Lytham St Annes PCN, close to England's 2,171 and Lancashire and South Cumbria's 2,288. Practices recorded 527 appointments a month per 1,000 patients (England: 510), 86% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
34% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Lytham St Annes PCN | Lancashire and South Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 2,227 | 2,288 | 2,171 |
| Appointments per 1,000 patients a month | 527 | 471 | 510 |
| Face-to-face appointments | 86% | 70% | 63% |
| Same day as booked | 41% | 42% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 34% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Lytham St Annes PCN is palliative care (2.2% against 0.6%), and the furthest below is learning disability (0.5% against 0.6%).
| Condition register | Age group | Lytham St Annes PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 23.6% | 15.2% | 12,701 |
| Depression | 18+ yrs | 17.3% | 14.3% | 7,950 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 3,870 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 3,746 |
| Cancer | All ages | 6.8% | 3.8% | 3,669 |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% | 2,951 |
| Coronary heart disease | All ages | 5.4% | 3.0% | 2,912 |
| Atrial fibrillation | All ages | 4.4% | 2.2% | 2,364 |
| Stroke and TIA | All ages | 3.2% | 1.9% | 1,724 |
| Osteoporosis | 50+ yrs | 2.8% | 1.2% | 835 |
| COPD | All ages | 2.8% | 1.9% | 1,491 |
| Heart failure | All ages | 2.3% | 1.1% | 1,231 |
| Palliative care | All ages | 2.2% | 0.6% | 1,197 |
| Dementia | All ages | 1.5% | 0.8% | 813 |
| Serious mental illness | All ages | 1.3% | 1.0% | 715 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 527 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 479 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 526 |
| Learning disability | All ages | 0.5% | 0.6% | 294 |
- Barrow Together PCN (8 practices)
- Carnforth and Milnthorpe PCN (2 practices)
- Grange and Lakes PCN (6 practices)
- Kendal PCN (3 practices)
- Kirkham & Wesham (2 practices)
- Mid Furness PCN (4 practices)
- Preston North & East PCN (8 practices)
- Western Dales PCN (3 practices)
Which practices are in Lytham St Annes PCN?
Dr Norcross & Partners, Fernbank Surgery, Holland House Surgery, Parcliffe Medical Centre and Poplar House Surgery.
How do patients rate Lytham St Annes PCN?
72% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Lytham St Annes PCN cover?
53,520 registered patients across 5 practices in September 2026.
How many patients per GP does Lytham St Annes PCN have?
2,227 per full-time-equivalent qualified GP, against 2,171 across England.