Harlow North PCN: primary care network practices and patient survey
Harlow North PCN is a primary care network of 5 GP practices with 62,720 registered patients (September 2026). In the 2026 GP Patient Survey, 58% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,768 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Harlow North PCN with survey results, the share of patients describing their overall experience as good ranges from 45% at Addison House - Haque Practice to 90% at Old Harlow Health Centre, with a median of 56% (England: 77%). 1 is above England and 3 below by more than the survey's margin of error. Dr Imran Gohar has the highest share finding it easy to get through by phone (81%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Old Harlow Health Centre | 11,929 | 90% | 76% | Outstanding | 2,151 |
| Dr Imran Gohar | 3,859 | 83% | 81% | Good | 3,530 |
| Church Langley Medical Centre | 11,658 | 56% | 48% | Inadequate | 3,230 |
| Nuffield House Doctors Surgery | 12,510 | 48% | 29% | Good | 2,234 |
| Addison House - Haque Practice | 22,764 | 45% | 22% | Good | 3,341 |
Results for the network as a whole, from 528 responses, against Essex and England.
| Survey question | Harlow North PCN | Essex | England |
|---|---|---|---|
| Overall experience good | 58% | 74% | 77% |
| Easy to contact by phone | 43% | 50% | 57% |
| Easy to contact via the website | 47% | 56% | 58% |
| Easy to contact via the NHS App | 42% | 51% | 54% |
| Reception team helpful | 77% | 83% | 85% |
| Last contact good | 56% | 70% | 73% |
| Wait for appointment about right | 57% | 70% | 69% |
| Listened to well | 76% | 84% | 87% |
| Treated with care and concern | 75% | 83% | 86% |
| Confidence and trust in the clinician | 89% | 91% | 93% |
| Needs met | 83% | 89% | 90% |
There are 2,768 registered patients per full-time-equivalent qualified GP in Harlow North PCN, more than England's 2,171 and Essex's 2,514. Practices recorded 417 appointments a month per 1,000 patients (England: 510), 65% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.0% over the year (England: shrank 1.1%).
| Measure | Harlow North PCN | Essex | England |
|---|---|---|---|
| Patients per qualified GP | 2,768 | 2,514 | 2,171 |
| Appointments per 1,000 patients a month | 417 | 480 | 510 |
| Face-to-face appointments | 65% | 69% | 63% |
| Same day as booked | 42% | 45% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 15% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Harlow North PCN is rheumatoid arthritis (0.9% against 0.8%), and the furthest below is osteoporosis (0.1% against 1.2%).
| Condition register | Age group | Harlow North PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% | 8,970 |
| Depression | 18+ yrs | 12.9% | 14.3% | 6,322 |
| Diabetes | 17+ yrs | 7.9% | 7.9% | 3,913 |
| Asthma | 6+ yrs | 5.6% | 6.6% | 3,340 |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% | 2,113 |
| Cancer | All ages | 2.8% | 3.8% | 1,758 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 1,532 |
| COPD | All ages | 1.7% | 1.9% | 1,080 |
| Atrial fibrillation | All ages | 1.6% | 2.2% | 996 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 911 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 459 |
| Serious mental illness | All ages | 0.8% | 1.0% | 513 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 365 |
| Heart failure | All ages | 0.7% | 1.1% | 463 |
| Palliative care | All ages | 0.6% | 0.6% | 403 |
| Dementia | All ages | 0.6% | 0.8% | 359 |
| Learning disability | All ages | 0.5% | 0.6% | 298 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 257 |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% | 23 |
- Asop PCN (5 practices)
- Benfleet PCN (7 practices)
- Billericay PCN (5 practices)
- Central Basildon PCN (8 practices)
- Harlow South PCN (3 practices)
- North Uttlesford PCN (4 practices)
- Rochford PCN (4 practices)
- Southend Victoria PCN (9 practices)
Which practices are in Harlow North PCN?
Addison House - Haque Practice, Church Langley Medical Centre, Dr Imran Gohar, Nuffield House Doctors Surgery and Old Harlow Health Centre.
How do patients rate Harlow North PCN?
58% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Harlow North PCN cover?
62,720 registered patients across 5 practices in September 2026.
How many patients per GP does Harlow North PCN have?
2,768 per full-time-equivalent qualified GP, against 2,171 across England.