North Uttlesford PCN: primary care network practices and patient survey
North Uttlesford PCN is a primary care network of 4 GP practices with 42,934 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,061 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in North Uttlesford PCN with survey results, the share of patients describing their overall experience as good ranges from 77% at Newport Surgery to 97% at Thaxted Surgery, with a median of 83% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Thaxted Surgery has the highest share finding it easy to get through by phone (78%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Thaxted Surgery | 9,274 | 97% | 78% | Good | 2,398 |
| Crocus Medical Practice | 12,694 | 85% | 53% | Good | 2,092 |
| The Gold Street Surgery | 11,038 | 80% | 52% | Good | 1,734 |
| Newport Surgery | 9,928 | 77% | 74% | Good | 2,190 |
Results for the network as a whole, from 396 responses, against Essex and England.
| Survey question | North Uttlesford PCN | Essex | England |
|---|---|---|---|
| Overall experience good | 85% | 74% | 77% |
| Easy to contact by phone | 63% | 50% | 57% |
| Easy to contact via the website | 60% | 56% | 58% |
| Easy to contact via the NHS App | 48% | 51% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 80% | 70% | 73% |
| Wait for appointment about right | 74% | 70% | 69% |
| Listened to well | 94% | 84% | 87% |
| Treated with care and concern | 93% | 83% | 86% |
| Confidence and trust in the clinician | 95% | 91% | 93% |
| Needs met | 95% | 89% | 90% |
There are 2,061 registered patients per full-time-equivalent qualified GP in North Uttlesford PCN, close to England's 2,171 and Essex's 2,514. Practices recorded 500 appointments a month per 1,000 patients (England: 510), 78% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.0% over the year (England: shrank 1.1%).
| Measure | North Uttlesford PCN | Essex | England |
|---|---|---|---|
| Patients per qualified GP | 2,061 | 2,514 | 2,171 |
| Appointments per 1,000 patients a month | 500 | 480 | 510 |
| Face-to-face appointments | 78% | 69% | 63% |
| Same day as booked | 48% | 45% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 24% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in North Uttlesford PCN is palliative care (1.0% against 0.6%), and the furthest below is learning disability (0.4% against 0.6%).
| Condition register | Age group | North Uttlesford PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.7% | 15.2% | 6,678 |
| Depression | 18+ yrs | 13.8% | 14.3% | 4,704 |
| Asthma | 6+ yrs | 7.7% | 6.6% | 3,088 |
| Diabetes | 17+ yrs | 6.0% | 7.9% | 2,080 |
| Cancer | All ages | 5.0% | 3.8% | 2,128 |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% | 1,328 |
| Coronary heart disease | All ages | 3.2% | 3.0% | 1,355 |
| Atrial fibrillation | All ages | 3.0% | 2.2% | 1,291 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 848 |
| COPD | All ages | 1.6% | 1.9% | 695 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 230 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 369 |
| Palliative care | All ages | 1.0% | 0.6% | 434 |
| Heart failure | All ages | 1.0% | 1.1% | 432 |
| Dementia | All ages | 1.0% | 0.8% | 413 |
| Serious mental illness | All ages | 0.8% | 1.0% | 342 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 222 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 223 |
| Learning disability | All ages | 0.4% | 0.6% | 177 |
- Asop PCN (5 practices)
- Benfleet PCN (7 practices)
- Billericay PCN (5 practices)
- Central Basildon PCN (8 practices)
- North Colchester PCN (7 practices)
- Rochford PCN (4 practices)
- South Uttlesford PCN (4 practices)
- Southend Victoria PCN (9 practices)
Which practices are in North Uttlesford PCN?
Crocus Medical Practice, Newport Surgery, Thaxted Surgery and The Gold Street Surgery.
How do patients rate North Uttlesford PCN?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does North Uttlesford PCN cover?
42,934 registered patients across 4 practices in September 2026.
How many patients per GP does North Uttlesford PCN have?
2,061 per full-time-equivalent qualified GP, against 2,171 across England.