Billericay PCN: primary care network practices and patient survey
Billericay PCN is a primary care network of 5 GP practices with 41,225 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 2,260 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Billericay PCN with survey results, the share of patients describing their overall experience as good ranges from 43% at Dr Reshma Rasheed to 84% at Western Road Surgery, with a median of 78% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Queens Park Surgery has the highest share finding it easy to get through by phone (70%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Western Road Surgery | 13,067 | 84% | 68% | Good | 2,269 |
| Queens Park Surgery | 5,057 | 83% | 70% | Good | 2,095 |
| Billericay Medical Practice | 12,188 | 78% | 48% | Good | 2,087 |
| The New Surgery | 6,749 | 78% | 54% | Good | 3,330 |
| Dr Reshma Rasheed | 4,164 | 43% | 33% | Good | 1,893 |
Results for the network as a whole, from 572 responses, against Essex and England.
| Survey question | Billericay PCN | Essex | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 56% | 50% | 57% |
| Easy to contact via the website | 69% | 56% | 58% |
| Easy to contact via the NHS App | 57% | 51% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 73% | 70% | 73% |
| Wait for appointment about right | 74% | 70% | 69% |
| Listened to well | 82% | 84% | 87% |
| Treated with care and concern | 81% | 83% | 86% |
| Confidence and trust in the clinician | 87% | 91% | 93% |
| Needs met | 87% | 89% | 90% |
There are 2,260 registered patients per full-time-equivalent qualified GP in Billericay PCN, close to England's 2,171 and Essex's 2,514. Practices recorded 682 appointments a month per 1,000 patients (England: 510), 43% of them face to face. 57% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.0% over the year (England: shrank 1.1%).
| Measure | Billericay PCN | Essex | England |
|---|---|---|---|
| Patients per qualified GP | 2,260 | 2,514 | 2,171 |
| Appointments per 1,000 patients a month | 682 | 480 | 510 |
| Face-to-face appointments | 43% | 69% | 63% |
| Same day as booked | 57% | 45% | 45% |
| Did not attend | 1% | 3% | 4% |
| Patients aged 65 or over | 22% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Billericay PCN is chronic kidney disease (6.3% against 4.6%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Billericay PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.3% | 15.2% | 7,220 |
| Depression | 18+ yrs | 10.2% | 14.3% | 3,376 |
| Asthma | 6+ yrs | 6.9% | 6.6% | 2,691 |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% | 2,084 |
| Diabetes | 17+ yrs | 6.2% | 7.9% | 2,084 |
| Cancer | All ages | 4.2% | 3.8% | 1,742 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 1,192 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 1,110 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 889 |
| COPD | All ages | 1.3% | 1.9% | 539 |
| Heart failure | All ages | 1.2% | 1.1% | 497 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 323 |
| Serious mental illness | All ages | 0.7% | 1.0% | 307 |
| Dementia | All ages | 0.7% | 0.8% | 305 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 227 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 174 |
| Palliative care | All ages | 0.4% | 0.6% | 170 |
| Learning disability | All ages | 0.3% | 0.6% | 117 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 48 |
- Central Basildon PCN (8 practices)
- East Basildon PCN (4 practices)
- West Basildon PCN (5 practices)
- Wickford PCN (3 practices)
Which practices are in Billericay PCN?
Billericay Medical Practice, Dr Reshma Rasheed, Queens Park Surgery, The New Surgery and Western Road Surgery.
How do patients rate Billericay PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Billericay PCN cover?
41,225 registered patients across 5 practices in September 2026.
How many patients per GP does Billericay PCN have?
2,260 per full-time-equivalent qualified GP, against 2,171 across England.