Wickford PCN: primary care network practices and patient survey
Wickford PCN is a primary care network of 3 GP practices with 39,381 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 2,425 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Wickford PCN with survey results, the share of patients describing their overall experience as good ranges from 78% at Robert Frew Medical Partners to 83% at Swanwood Partnership, with a median of 80% (England: 77%). None differs from England by more than the survey's margin of error. Robert Frew Medical Partners has the highest share finding it easy to get through by phone (53%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Swanwood Partnership | 6,731 | 83% | 41% | Good | 1,694 |
| The London Road Surgery | 14,442 | 80% | 38% | Good | 2,682 |
| Robert Frew Medical Partners | 18,208 | 78% | 53% | Good | 2,647 |
Results for the network as a whole, from 303 responses, against Essex and England.
| Survey question | Wickford PCN | Essex | England |
|---|---|---|---|
| Overall experience good | 80% | 74% | 77% |
| Easy to contact by phone | 45% | 50% | 57% |
| Easy to contact via the website | 69% | 56% | 58% |
| Easy to contact via the NHS App | 56% | 51% | 54% |
| Reception team helpful | 81% | 83% | 85% |
| Last contact good | 74% | 70% | 73% |
| Wait for appointment about right | 66% | 70% | 69% |
| Listened to well | 86% | 84% | 87% |
| Treated with care and concern | 84% | 83% | 86% |
| Confidence and trust in the clinician | 95% | 91% | 93% |
| Needs met | 94% | 89% | 90% |
There are 2,425 registered patients per full-time-equivalent qualified GP in Wickford PCN, more than England's 2,171 and Essex's 2,514. Practices recorded 559 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 57% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.3% over the year (England: shrank 1.1%).
| Measure | Wickford PCN | Essex | England |
|---|---|---|---|
| Patients per qualified GP | 2,425 | 2,514 | 2,171 |
| Appointments per 1,000 patients a month | 559 | 480 | 510 |
| Face-to-face appointments | 63% | 69% | 63% |
| Same day as booked | 57% | 45% | 45% |
| Did not attend | 2% | 3% | 4% |
| Patients aged 65 or over | 21% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Wickford PCN is chronic kidney disease (6.7% against 4.6%), and the furthest below is osteoporosis (0.8% against 1.2%).
| Condition register | Age group | Wickford PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.3% | 15.2% | 6,834 |
| Depression | 18+ yrs | 14.5% | 14.3% | 4,557 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 2,581 |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% | 2,117 |
| Asthma | 6+ yrs | 6.3% | 6.6% | 2,336 |
| Cancer | All ages | 4.2% | 3.8% | 1,643 |
| Coronary heart disease | All ages | 3.0% | 3.0% | 1,179 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 911 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 836 |
| COPD | All ages | 1.9% | 1.9% | 761 |
| Heart failure | All ages | 1.1% | 1.1% | 415 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 310 |
| Dementia | All ages | 0.9% | 0.8% | 373 |
| Serious mental illness | All ages | 0.8% | 1.0% | 305 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 240 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 121 |
| Palliative care | All ages | 0.6% | 0.6% | 252 |
| Learning disability | All ages | 0.5% | 0.6% | 198 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 163 |
- Billericay PCN (5 practices)
- Central Basildon PCN (8 practices)
- East Basildon PCN (4 practices)
- West Basildon PCN (5 practices)
Which practices are in Wickford PCN?
Robert Frew Medical Partners, Swanwood Partnership and The London Road Surgery.
How do patients rate Wickford PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Wickford PCN cover?
39,381 registered patients across 3 practices in September 2026.
How many patients per GP does Wickford PCN have?
2,425 per full-time-equivalent qualified GP, against 2,171 across England.