East Basildon PCN: primary care network practices and patient survey
East Basildon PCN is a primary care network of 4 GP practices with 26,713 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 3,211 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in East Basildon PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Felmores Medical Centre to 90% at Dr Sims & Partners, with a median of 76% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Aryan Medical Centre has the highest share finding it easy to get through by phone (70%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Sims & Partners | 12,021 | 90% | 68% | Good | 2,937 |
| Aryan Medical Centre | 4,317 | 80% | 70% | – | 2,891 |
| Matching Green Surgery | 3,433 | 73% | 60% | Inadequate | 5,149 |
| Felmores Medical Centre | 6,942 | 68% | 59% | Good | 3,359 |
Results for the network as a whole, from 424 responses, against Essex and England.
| Survey question | East Basildon PCN | Essex | England |
|---|---|---|---|
| Overall experience good | 80% | 74% | 77% |
| Easy to contact by phone | 65% | 50% | 57% |
| Easy to contact via the website | 60% | 56% | 58% |
| Easy to contact via the NHS App | 62% | 51% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 78% | 70% | 73% |
| Wait for appointment about right | 78% | 70% | 69% |
| Listened to well | 88% | 84% | 87% |
| Treated with care and concern | 85% | 83% | 86% |
| Confidence and trust in the clinician | 94% | 91% | 93% |
| Needs met | 93% | 89% | 90% |
There are 3,211 registered patients per full-time-equivalent qualified GP in East Basildon PCN, more than England's 2,171 and Essex's 2,514. Practices recorded 445 appointments a month per 1,000 patients (England: 510), 79% of them face to face. 37% of appointments took place on the day they were booked (England: 45%).
16% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.0% over the year (England: shrank 1.1%).
| Measure | East Basildon PCN | Essex | England |
|---|---|---|---|
| Patients per qualified GP | 3,211 | 2,514 | 2,171 |
| Appointments per 1,000 patients a month | 445 | 480 | 510 |
| Face-to-face appointments | 79% | 69% | 63% |
| Same day as booked | 37% | 45% | 45% |
| Did not attend | 6% | 3% | 4% |
| Patients aged 65 or over | 16% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in East Basildon PCN is copd (2.7% against 1.9%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | East Basildon PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.0% | 14.3% | 3,493 |
| High blood pressure | All ages | 14.5% | 15.2% | 3,923 |
| Diabetes | 17+ yrs | 9.5% | 7.9% | 1,988 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 1,833 |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% | 1,156 |
| Cancer | All ages | 3.2% | 3.8% | 864 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 731 |
| COPD | All ages | 2.7% | 1.9% | 723 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 549 |
| Atrial fibrillation | All ages | 1.8% | 2.2% | 497 |
| Serious mental illness | All ages | 1.3% | 1.0% | 349 |
| Heart failure | All ages | 1.1% | 1.1% | 287 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 219 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 185 |
| Learning disability | All ages | 0.7% | 0.6% | 190 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 56 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 144 |
| Dementia | All ages | 0.5% | 0.8% | 138 |
| Palliative care | All ages | 0.4% | 0.6% | 105 |
- Billericay PCN (5 practices)
- Central Basildon PCN (8 practices)
- West Basildon PCN (5 practices)
- Wickford PCN (3 practices)
Which practices are in East Basildon PCN?
Aryan Medical Centre, Dr Sims & Partners, Felmores Medical Centre and Matching Green Surgery.
How do patients rate East Basildon PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does East Basildon PCN cover?
26,713 registered patients across 4 practices in September 2026.
How many patients per GP does East Basildon PCN have?
3,211 per full-time-equivalent qualified GP, against 2,171 across England.