Dr Sims & Partners, Basildon: patient reviews and CQC rating
Dr Sims & Partners is a GP practice in Basildon with 12,021 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 4.1 full-time-equivalent qualified GPs, or 2,937 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Sims & Partners
Its best result against England is the share who found it easy to contact the practice using the NHS App: 74%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 18 practices in Basildon with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 23 points higher than in 2025 (67%). 101 patients answered the survey (response rate 20%).
| Survey question | Dr Sims & Partners | Essex | England |
|---|---|---|---|
| Overall experience good | 90% | 74% | 77% |
| Easy to contact by phone | 68% | 50% | 57% |
| Easy to contact via the website | 73% | 56% | 58% |
| Easy to contact via the NHS App | 74% | 51% | 54% |
| Reception team helpful | 94% | 83% | 85% |
| Last contact good | 86% | 70% | 73% |
| Wait for appointment about right | 82% | 70% | 69% |
| Listened to well | 96% | 84% | 87% |
| Treated with care and concern | 95% | 83% | 86% |
| Confidence and trust in the clinician | 97% | 91% | 93% |
| Needs met | 98% | 89% | 90% |
CQC's overall rating for Dr Sims & Partners is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,021 patients were registered at Dr Sims & Partners in September 2026, up 0.8% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 2,937 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 3.1 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 6.7 |
| August 2024 | 3.5 | 4.8 |
| August 2025 | 4.1 | 6.8 |
| August 2026 | 4.1 | 6.2 |
From June 2026 to August 2026 the practice recorded 5,387 appointments a month, or 448 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 29% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
32% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Dr Sims & Partners | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 448 | 480 | 510 |
| Face to face | 88% | 69% | 63% |
| Same day as booked | 29% | 45% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 6% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.5% against 1.9%), a learning disability (0.9% against 0.6%) and serious mental illness (1.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 35.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.8 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.9% | 14.3% |
| High blood pressure | All ages | 17.0% | 15.2% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| COPD | All ages | 3.5% | 1.9% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Learning disability | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 83.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.8% | 74.9% |
Dr Sims & Partners, West Wing, Dipple Medical Centre, Wickford Avenue, Pitsea, Basildon, SS13 3HQ. Phone: 01268 209222.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Tony Nasah | 0.0 km | 77% |
| Dr Joseph Arayomi | 0.0 km | 73% |
| Rose Villa Surgery | 0.2 km | 74% |
| Dr M Aslam's Practice | 1.2 km | 43% |
| Felmores Medical Centre | 1.3 km | 68% |
- Aryan Medical Centre (80% overall experience good)
- Felmores Medical Centre (68% overall experience good)
- Matching Green Surgery (73% overall experience good)
How do patients rate Dr Sims & Partners?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Dr Sims & Partners as good, above the England figure of 77%. 68% found it easy to get through by phone.
How many patients are registered at Dr Sims & Partners?
12,021 patients were registered in September 2026, up 0.8% on a year earlier.
What is Dr Sims & Partners's CQC rating?
Good overall, published in July 2016.
How many GPs does Dr Sims & Partners have?
4.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,937 patients per GP against 2,171 across England.
Are appointments at Dr Sims & Partners face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Sims & Partners's phone number?
01268 209222.