Swanwood Partnership, Wickford: patient reviews and CQC rating
Swanwood Partnership is a GP practice in Wickford with 6,731 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 4.0 full-time-equivalent qualified GPs, or 1,694 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Swanwood Partnership
Its best result against England is the share who found it easy to contact the practice through its website: 76%, above the England figure of 58%. Its weakest is the share who found it easy to get through to the practice by phone: 41%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 3 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 1st of the 3 practices in Wickford with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 23 points higher than in 2025 (60%). 95 patients answered the survey (response rate 25%).
| Survey question | Swanwood Partnership | Essex | England |
|---|---|---|---|
| Overall experience good | 83% | 74% | 77% |
| Easy to contact by phone | 41% | 50% | 57% |
| Easy to contact via the website | 76% | 56% | 58% |
| Easy to contact via the NHS App | 58% | 51% | 54% |
| Reception team helpful | 74% | 83% | 85% |
| Last contact good | 69% | 70% | 73% |
| Wait for appointment about right | 67% | 70% | 69% |
| Listened to well | 82% | 84% | 87% |
| Treated with care and concern | 79% | 83% | 86% |
| Confidence and trust in the clinician | 95% | 91% | 93% |
| Needs met | 94% | 89% | 90% |
CQC's overall rating for Swanwood Partnership is Good, published in January 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (April 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
6,731 patients were registered at Swanwood Partnership in September 2026, down 2.2% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 1,694 patients per GP, fewer than the England figure of 2,171 and Essex's 2,514. The practice also has 0.3 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 5.7 |
| August 2024 | 4.2 | 8.2 |
| August 2025 | 4.0 | 6.7 |
| August 2026 | 4.0 | 8.7 |
From June 2026 to August 2026 the practice recorded 4,716 appointments a month, or 701 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 57% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Swanwood Partnership | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 701 | 480 | 510 |
| Face to face | 40% | 69% | 63% |
| Same day as booked | 57% | 45% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.9% against 4.6%) and high blood pressure (18.4% against 15.2%). It has a lower share for osteoporosis (0.3% against 1.2%) and a learning disability (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 14.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.8 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.4% | 15.2% |
| Depression | 18+ yrs | 11.7% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 53.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.2% | 74.9% |
Swanwood Partnership, Applewood Surgery, Wickford Health Centre, Market Avenue, Wickford, SS12 0AG. Phone: 01268 562444.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The London Road Surgery | 0.1 km | 80% |
| Robert Frew Medical Partners | 1.7 km | 78% |
| Felmores Medical Centre | 3.9 km | 68% |
| Aryan Medical Centre | 3.9 km | 80% |
| Dr M Aslam's Practice | 4.0 km | 43% |
- Robert Frew Medical Partners (78% overall experience good)
- The London Road Surgery (80% overall experience good)
How do patients rate Swanwood Partnership?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Swanwood Partnership as good, against 77% across England. 41% found it easy to get through by phone.
How many patients are registered at Swanwood Partnership?
6,731 patients were registered in September 2026, down 2.2% on a year earlier.
What is Swanwood Partnership's CQC rating?
Good overall, published in January 2024.
How many GPs does Swanwood Partnership have?
4.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,694 patients per GP against 2,171 across England.
Are appointments at Swanwood Partnership face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Swanwood Partnership's phone number?
01268 562444.