Gordano Valley PCN: primary care network practices and patient survey
Gordano Valley PCN is a primary care network of 4 GP practices with 52,508 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,629 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Gordano Valley PCN with survey results, the share of patients describing their overall experience as good ranges from 81% at Portishead Medical Group to 85% at Heywood Family Practice, with a median of 84% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Heywood Family Practice has the highest share finding it easy to get through by phone (86%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Heywood Family Practice | 6,565 | 85% | 86% | Good | 1,682 |
| Harbourside Family Practice | 12,003 | 85% | 85% | Good | 2,350 |
| Clevedon Medical Centre | 16,699 | 84% | 66% | Good | 1,355 |
| Portishead Medical Group | 17,241 | 81% | 64% | Good | 1,583 |
Results for the network as a whole, from 431 responses, against Bristol, North Somerset and South Gloucestershire and England.
| Survey question | Gordano Valley PCN | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 83% | 78% | 77% |
| Easy to contact by phone | 73% | 55% | 57% |
| Easy to contact via the website | 77% | 60% | 58% |
| Easy to contact via the NHS App | 71% | 54% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 69% | 67% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 94% | 90% | 90% |
There are 1,629 registered patients per full-time-equivalent qualified GP in Gordano Valley PCN, fewer than England's 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. Practices recorded 536 appointments a month per 1,000 patients (England: 510), 64% of them face to face. 37% of appointments took place on the day they were booked (England: 45%).
26% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.4% over the year (England: shrank 1.1%).
| Measure | Gordano Valley PCN | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Patients per qualified GP | 1,629 | 1,925 | 2,171 |
| Appointments per 1,000 patients a month | 536 | 459 | 510 |
| Face-to-face appointments | 64% | 65% | 63% |
| Same day as booked | 37% | 38% | 45% |
| Did not attend | 3% | 5% | 4% |
| Patients aged 65 or over | 26% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Gordano Valley PCN is osteoporosis (2.3% against 1.2%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Gordano Valley PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.2% | 15.2% | 10,097 |
| Depression | 18+ yrs | 15.2% | 14.3% | 6,487 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 3,490 |
| Diabetes | 17+ yrs | 6.9% | 7.9% | 3,006 |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% | 2,732 |
| Cancer | All ages | 5.7% | 3.8% | 2,984 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 1,905 |
| Atrial fibrillation | All ages | 3.4% | 2.2% | 1,780 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 1,399 |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% | 557 |
| COPD | All ages | 1.9% | 1.9% | 1,016 |
| Heart failure | All ages | 1.4% | 1.1% | 736 |
| Dementia | All ages | 1.2% | 0.8% | 656 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 382 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 336 |
| Serious mental illness | All ages | 0.6% | 1.0% | 339 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 324 |
| Learning disability | All ages | 0.5% | 0.6% | 246 |
| Palliative care | All ages | 0.3% | 0.6% | 180 |
- Affinity (Bnssg) PCN (2 practices)
- Brisdoc PCN (2 practices)
- Bristol Inner City PCN (4 practices)
- Connexus PCN (5 practices)
- Fabb (Fishponds, Air Balloon & Beechwood) PCN (3 practices)
- Northern Arc PCN (2 practices)
- Pier Health PCN (7 practices)
- Yate & Frampton PCN (5 practices)
Which practices are in Gordano Valley PCN?
Clevedon Medical Centre, Harbourside Family Practice, Heywood Family Practice and Portishead Medical Group.
How do patients rate Gordano Valley PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Gordano Valley PCN cover?
52,508 registered patients across 4 practices in September 2026.
How many patients per GP does Gordano Valley PCN have?
1,629 per full-time-equivalent qualified GP, against 2,171 across England.