Clevedon Medical Centre, Clevedon: patient reviews and CQC rating
Clevedon Medical Centre is a GP practice in Clevedon with 16,699 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 12.3 full-time-equivalent qualified GPs, or 1,355 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Clevedon Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 74%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 67%, against 69% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
66% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (84%). 111 patients answered the survey (response rate 36%).
| Survey question | Clevedon Medical Centre | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 84% | 78% | 77% |
| Easy to contact by phone | 66% | 55% | 57% |
| Easy to contact via the website | 74% | 60% | 58% |
| Easy to contact via the NHS App | 64% | 54% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 67% | 67% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 98% | 90% | 90% |
In the Friends and Family Test for July 2026, 92% of 662 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Clevedon Medical Centre is Good, published in November 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,699 patients were registered at Clevedon Medical Centre in September 2026, almost the same as a year earlier.
28% of its patients are aged 65 or over, against 19% across England. With 12.3 full-time-equivalent qualified GPs, there are 1,355 patients per GP, fewer than the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 6.6 nurses and 6.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.0 | 12.2 |
| August 2024 | 8.6 | 10.3 |
| August 2025 | 12.6 | 15.2 |
| August 2026 | 12.3 | 13.8 |
From June 2026 to August 2026 the practice recorded 11,239 appointments a month, or 673 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 42% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Clevedon Medical Centre | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 673 | 459 | 510 |
| Face to face | 56% | 65% | 63% |
| Same day as booked | 42% | 38% | 45% |
| More than 28 days after booking | 7% | 5% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.7% against 0.8%), chronic kidney disease (8.2% against 4.6%) and atrial fibrillation (3.8% against 2.2%). The practice's patients live in areas with an average deprivation score of 10.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.1 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.2% | 15.2% |
| Depression | 18+ yrs | 18.5% | 14.3% |
| Chronic kidney disease | 18+ yrs | 8.2% | 4.6% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Cancer | All ages | 6.1% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Dementia | All ages | 1.7% | 0.8% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.7% | 74.9% |
Clevedon Medical Centre, Old Street, Clevedon, BS21 6DG. Phone: 01275 335666. Website: www.clevedonmc.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Tyntesfield Medical Group | 6.0 km | 90% |
| Portishead Medical Group | 7.4 km | 81% |
| Harbourside Family Practice | 8.0 km | 85% |
| The Cedars Surgery | 10.4 km | 71% |
| Stafford Medical Group | 10.6 km | 71% |
- Harbourside Family Practice (85% overall experience good)
- Heywood Family Practice (85% overall experience good)
- Portishead Medical Group (81% overall experience good)
How do patients rate Clevedon Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Clevedon Medical Centre as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Clevedon Medical Centre?
16,699 patients were registered in September 2026, down 0.2% on a year earlier.
What is Clevedon Medical Centre's CQC rating?
Good overall, published in November 2016.
How many GPs does Clevedon Medical Centre have?
12.3 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 1,355 patients per GP against 2,171 across England.
Are appointments at Clevedon Medical Centre face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Clevedon Medical Centre's phone number?
01275 335666.