Canterbury North PCN: primary care network practices and patient survey
Canterbury North PCN is a primary care network of 4 GP practices with 49,839 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 2,052 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Canterbury North PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Northgate Medical Practice to 95% at Dr Dale S Kinnersley & Partner, with a median of 81% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Sturry Surgery has the highest share finding it easy to get through by phone (76%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Dale S Kinnersley & Partner | 6,233 | 95% | 72% | Good | 6,233 |
| Sturry Surgery | 15,965 | 88% | 76% | Good | 1,543 |
| Canterbury Health Centre | 7,217 | 74% | 72% | Good | 2,043 |
| Northgate Medical Practice | 20,424 | 72% | 35% | Good | 2,173 |
Results for the network as a whole, from 430 responses, against Kent and Medway and England.
| Survey question | Canterbury North PCN | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 80% | 73% | 77% |
| Easy to contact by phone | 59% | 48% | 57% |
| Easy to contact via the website | 55% | 52% | 58% |
| Easy to contact via the NHS App | 55% | 50% | 54% |
| Reception team helpful | 89% | 82% | 85% |
| Last contact good | 78% | 67% | 73% |
| Wait for appointment about right | 73% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 91% | 93% |
| Needs met | 92% | 89% | 90% |
There are 2,052 registered patients per full-time-equivalent qualified GP in Canterbury North PCN, close to England's 2,171 and Kent and Medway's 2,419. Practices recorded 421 appointments a month per 1,000 patients (England: 510), 67% of them face to face. 43% of appointments took place on the day they were booked (England: 45%).
16% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.4% over the year (England: shrank 1.1%).
| Measure | Canterbury North PCN | Kent and Medway | England |
|---|---|---|---|
| Patients per qualified GP | 2,052 | 2,419 | 2,171 |
| Appointments per 1,000 patients a month | 421 | 457 | 510 |
| Face-to-face appointments | 67% | 62% | 63% |
| Same day as booked | 43% | 41% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 16% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Canterbury North PCN is serious mental illness (1.3% against 1.0%), and the furthest below is heart failure (0.5% against 1.1%).
| Condition register | Age group | Canterbury North PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 16.1% | 14.3% | 6,713 |
| High blood pressure | All ages | 11.8% | 15.2% | 6,143 |
| Diabetes | 17+ yrs | 5.9% | 7.9% | 2,501 |
| Asthma | 6+ yrs | 5.2% | 6.6% | 2,562 |
| Cancer | All ages | 3.6% | 3.8% | 1,855 |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% | 1,256 |
| Coronary heart disease | All ages | 2.0% | 3.0% | 1,032 |
| Atrial fibrillation | All ages | 1.7% | 2.2% | 910 |
| COPD | All ages | 1.6% | 1.9% | 807 |
| Stroke and TIA | All ages | 1.5% | 1.9% | 760 |
| Serious mental illness | All ages | 1.3% | 1.0% | 655 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 298 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 103 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 264 |
| Learning disability | All ages | 0.6% | 0.6% | 305 |
| Dementia | All ages | 0.5% | 0.8% | 268 |
| Heart failure | All ages | 0.5% | 1.1% | 267 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 212 |
| Palliative care | All ages | 0.3% | 0.6% | 138 |
- Canterbury South PCN (3 practices)
- Dartford Model PCN (3 practices)
- Dover Town PCN (3 practices)
- Folkestone Hythe & Rural PCN (7 practices)
- Gillingham South PCN (4 practices)
- Herne Bay PCN (2 practices)
- Sevenoaks PCN (8 practices)
- The Marsh PCN (3 practices)
Which practices are in Canterbury North PCN?
Canterbury Health Centre, Dr Dale S Kinnersley & Partner, Northgate Medical Practice and Sturry Surgery.
How do patients rate Canterbury North PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Canterbury North PCN cover?
49,839 registered patients across 4 practices in September 2026.
How many patients per GP does Canterbury North PCN have?
2,052 per full-time-equivalent qualified GP, against 2,171 across England.