Brunel PCN: primary care network practices and patient survey
Brunel PCN is a primary care network of 3 GP practices with 42,109 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,753 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Brunel PCN with survey results, the share of patients describing their overall experience as good ranges from 47% at Lighthouse Group Practice to 71% at Uni-City Medical Centre, with a median of 69% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Uni-City Medical Centre has the highest share finding it easy to get through by phone (73%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Uni-City Medical Centre | 16,859 | 71% | 73% | Good | 5,182 |
| East Shore Partnership | 13,366 | 69% | 51% | Good | 3,304 |
| Lighthouse Group Practice | 11,884 | 47% | 22% | Good | 3,032 |
Results for the network as a whole, from 373 responses, against Hampshire and Isle of Wight and England.
| Survey question | Brunel PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 64% | 74% | 77% |
| Easy to contact by phone | 51% | 52% | 57% |
| Easy to contact via the website | 41% | 55% | 58% |
| Easy to contact via the NHS App | 40% | 51% | 54% |
| Reception team helpful | 72% | 83% | 85% |
| Last contact good | 57% | 70% | 73% |
| Wait for appointment about right | 49% | 65% | 69% |
| Listened to well | 81% | 87% | 87% |
| Treated with care and concern | 80% | 86% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 82% | 89% | 90% |
There are 3,753 registered patients per full-time-equivalent qualified GP in Brunel PCN, more than England's 2,171 and Hampshire and Isle of Wight's 2,039. Practices recorded 416 appointments a month per 1,000 patients (England: 510), 65% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 5.3% over the year (England: shrank 1.1%).
| Measure | Brunel PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Patients per qualified GP | 3,753 | 2,039 | 2,171 |
| Appointments per 1,000 patients a month | 416 | 526 | 510 |
| Face-to-face appointments | 65% | 58% | 63% |
| Same day as booked | 45% | 43% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 12% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Brunel PCN is osteoporosis (1.6% against 1.2%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Brunel PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 12.5% | 14.3% | 4,939 |
| High blood pressure | All ages | 9.3% | 15.2% | 4,302 |
| Asthma | 6+ yrs | 5.3% | 6.6% | 2,338 |
| Diabetes | 17+ yrs | 5.2% | 7.9% | 2,068 |
| COPD | All ages | 2.3% | 1.9% | 1,056 |
| Cancer | All ages | 2.3% | 3.8% | 1,042 |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% | 791 |
| Coronary heart disease | All ages | 1.9% | 3.0% | 860 |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% | 182 |
| Atrial fibrillation | All ages | 1.5% | 2.2% | 679 |
| Stroke and TIA | All ages | 1.1% | 1.9% | 518 |
| Heart failure | All ages | 1.1% | 1.1% | 496 |
| Serious mental illness | All ages | 0.8% | 1.0% | 381 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 243 |
| Learning disability | All ages | 0.5% | 0.6% | 235 |
| Dementia | All ages | 0.5% | 0.8% | 214 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 187 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 165 |
| Palliative care | All ages | 0.2% | 0.6% | 93 |
- East Hants PCN (6 practices)
- Farnborough PCN (6 practices)
- Havant and Waterlooville PCN (5 practices)
- Hayling Island & Emsworth PCN (3 practices)
- Island City PCN (2 practices)
- Portsmouth North PCN (2 practices)
- Portsmouth South Coast PCN (2 practices)
- Southampton West PCN (9 practices)
Which practices are in Brunel PCN?
East Shore Partnership, Lighthouse Group Practice and Uni-City Medical Centre.
How do patients rate Brunel PCN?
64% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Brunel PCN cover?
42,109 registered patients across 3 practices in September 2026.
How many patients per GP does Brunel PCN have?
3,753 per full-time-equivalent qualified GP, against 2,171 across England.