Island City PCN: primary care network practices and patient survey
Island City PCN is a primary care network of 2 GP practices with 52,769 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England. Its practices have 2,692 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Island City PCN with survey results, the share of patients describing their overall experience as good ranges from 73% at Island City Practice to 77% at Derby Road Group Practice, with a median of 75% (England: 77%). None differs from England by more than the survey's margin of error. Derby Road Group Practice has the highest share finding it easy to get through by phone (59%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Derby Road Group Practice | 16,391 | 77% | 59% | Good | 3,252 |
| Island City Practice | 36,378 | 73% | 38% | – | 2,498 |
Results for the network as a whole, from 221 responses, against Hampshire and Isle of Wight and England.
| Survey question | Island City PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 75% | 74% | 77% |
| Easy to contact by phone | 45% | 52% | 57% |
| Easy to contact via the website | 59% | 55% | 58% |
| Easy to contact via the NHS App | 53% | 51% | 54% |
| Reception team helpful | 79% | 83% | 85% |
| Last contact good | 62% | 70% | 73% |
| Wait for appointment about right | 67% | 65% | 69% |
| Listened to well | 90% | 87% | 87% |
| Treated with care and concern | 81% | 86% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
There are 2,692 registered patients per full-time-equivalent qualified GP in Island City PCN, more than England's 2,171 and Hampshire and Isle of Wight's 2,039. Practices recorded 571 appointments a month per 1,000 patients (England: 510), 52% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.2% over the year (England: shrank 1.1%).
| Measure | Island City PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Patients per qualified GP | 2,692 | 2,039 | 2,171 |
| Appointments per 1,000 patients a month | 571 | 526 | 510 |
| Face-to-face appointments | 52% | 58% | 63% |
| Same day as booked | 48% | 43% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 14% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Island City PCN is osteoporosis (2.9% against 1.2%), and the furthest below is chronic kidney disease (2.8% against 4.6%).
| Condition register | Age group | Island City PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.2% | 14.3% | 5,575 |
| High blood pressure | All ages | 12.6% | 15.2% | 6,847 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 3,578 |
| Asthma | 6+ yrs | 8.3% | 6.6% | 4,198 |
| Cancer | All ages | 3.1% | 3.8% | 1,688 |
| Osteoporosis | 50+ yrs | 2.9% | 1.2% | 482 |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% | 1,188 |
| COPD | All ages | 2.8% | 1.9% | 1,504 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 1,375 |
| Atrial fibrillation | All ages | 1.8% | 2.2% | 980 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 906 |
| Heart failure | All ages | 1.3% | 1.1% | 696 |
| Serious mental illness | All ages | 1.1% | 1.0% | 575 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 423 |
| Learning disability | All ages | 0.7% | 0.6% | 394 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 294 |
| Dementia | All ages | 0.6% | 0.8% | 316 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 311 |
| Palliative care | All ages | 0.4% | 0.6% | 213 |
- Brunel PCN (3 practices)
- East Hants PCN (6 practices)
- Farnborough PCN (6 practices)
- Havant and Waterlooville PCN (5 practices)
- Hayling Island & Emsworth PCN (3 practices)
- Portsmouth North PCN (2 practices)
- Portsmouth South Coast PCN (2 practices)
- Southampton West PCN (9 practices)
Which practices are in Island City PCN?
Derby Road Group Practice and Island City Practice.
How do patients rate Island City PCN?
75% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Island City PCN cover?
52,769 registered patients across 2 practices in September 2026.
How many patients per GP does Island City PCN have?
2,692 per full-time-equivalent qualified GP, against 2,171 across England.