Derby Road Group Practice, Portsmouth: patient reviews and CQC rating
Derby Road Group Practice is a GP practice in Portsmouth with 16,391 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 5.0 full-time-equivalent qualified GPs, or 3,252 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Derby Road Group Practice
Its best result against England is the share who said the wait for their last appointment was about right: 85%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 54%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 1st of the 7 practices in Portsmouth with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (78%). 117 patients answered the survey (response rate 31%).
| Survey question | Derby Road Group Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 59% | 52% | 57% |
| Easy to contact via the website | 54% | 55% | 58% |
| Easy to contact via the NHS App | 55% | 51% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 73% | 70% | 73% |
| Wait for appointment about right | 85% | 65% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 88% | 86% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 60 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Derby Road Group Practice is Good, published in October 2016. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,391 patients were registered at Derby Road Group Practice in September 2026, down 2.7% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 3,252 patients per GP, more than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 5.1 nurses and 4.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.7 | 7.8 |
| August 2024 | 5.5 | 6.6 |
| August 2025 | 5.5 | 6.6 |
| August 2026 | 5.0 | 5.0 |
From June 2026 to August 2026 the practice recorded 8,304 appointments a month, or 507 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 45% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Derby Road Group Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 507 | 526 | 510 |
| Face to face | 66% | 58% | 63% |
| Same day as booked | 45% | 43% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.2% against 1.2%) and COPD (2.6% against 1.9%). It has a lower share for chronic kidney disease (3.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 25.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.7% | 14.3% |
| High blood pressure | All ages | 13.5% | 15.2% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| COPD | All ages | 2.6% | 1.9% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.4% | 74.9% |
Derby Road Group Practice, 27-29 Derby Road, North End, Portsmouth, PO2 8HP. Phone: 023 9200 9265. Website: www.derbyroadgrouppractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Portsdown Group Practice | 0.3 km | 61% |
| Island City Practice | 1.2 km | 73% |
| Kirklands Surgery | 1.2 km | 76% |
| Uni-City Medical Centre | 1.6 km | 71% |
| Lighthouse Group Practice | 2.1 km | 47% |
- Island City Practice (73% overall experience good)
How do patients rate Derby Road Group Practice?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Derby Road Group Practice as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at Derby Road Group Practice?
16,391 patients were registered in September 2026, down 2.7% on a year earlier.
What is Derby Road Group Practice's CQC rating?
Good overall, published in October 2016.
How many GPs does Derby Road Group Practice have?
5.0 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 3,252 patients per GP against 2,171 across England.
Are appointments at Derby Road Group Practice face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Derby Road Group Practice's phone number?
023 9200 9265.