Portsmouth North PCN: primary care network practices and patient survey
Portsmouth North PCN is a primary care network of 2 GP practices with 33,811 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England. Its practices have 2,333 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Portsmouth North PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at The Drayton Surgery to 76% at Kirklands Surgery, with a median of 74% (England: 77%). None differs from England by more than the survey's margin of error. The Drayton Surgery has the highest share finding it easy to get through by phone (65%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Kirklands Surgery | 9,637 | 76% | 49% | Good | 2,475 |
| The Drayton Surgery | 24,174 | 72% | 65% | Good | 2,281 |
Results for the network as a whole, from 200 responses, against Hampshire and Isle of Wight and England.
| Survey question | Portsmouth North PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 73% | 74% | 77% |
| Easy to contact by phone | 61% | 52% | 57% |
| Easy to contact via the website | 54% | 55% | 58% |
| Easy to contact via the NHS App | 57% | 51% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 76% | 70% | 73% |
| Wait for appointment about right | 65% | 65% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 86% | 86% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
There are 2,333 registered patients per full-time-equivalent qualified GP in Portsmouth North PCN, close to England's 2,171 and Hampshire and Isle of Wight's 2,039. Practices recorded 494 appointments a month per 1,000 patients (England: 510), 73% of them face to face. 49% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | Portsmouth North PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Patients per qualified GP | 2,333 | 2,039 | 2,171 |
| Appointments per 1,000 patients a month | 494 | 526 | 510 |
| Face-to-face appointments | 73% | 58% | 63% |
| Same day as booked | 49% | 43% | 45% |
| Did not attend | 3% | 5% | 4% |
| Patients aged 65 or over | 20% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Portsmouth North PCN is osteoporosis (2.5% against 1.2%), and the furthest below is serious mental illness (0.7% against 1.0%).
| Condition register | Age group | Portsmouth North PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.0% | 15.2% | 5,441 |
| Depression | 18+ yrs | 13.1% | 14.3% | 3,546 |
| Diabetes | 17+ yrs | 7.9% | 7.9% | 2,168 |
| Asthma | 6+ yrs | 7.5% | 6.6% | 2,406 |
| Cancer | All ages | 4.3% | 3.8% | 1,465 |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% | 1,032 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 986 |
| COPD | All ages | 2.7% | 1.9% | 921 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 850 |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% | 330 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 642 |
| Heart failure | All ages | 1.5% | 1.1% | 519 |
| Palliative care | All ages | 1.0% | 0.6% | 335 |
| Dementia | All ages | 0.9% | 0.8% | 320 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 230 |
| Serious mental illness | All ages | 0.7% | 1.0% | 247 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 190 |
| Learning disability | All ages | 0.6% | 0.6% | 198 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 170 |
- Brunel PCN (3 practices)
- East Hants PCN (6 practices)
- Farnborough PCN (6 practices)
- Havant and Waterlooville PCN (5 practices)
- Hayling Island & Emsworth PCN (3 practices)
- Island City PCN (2 practices)
- Portsmouth South Coast PCN (2 practices)
- Southampton West PCN (9 practices)
Which practices are in Portsmouth North PCN?
Kirklands Surgery and The Drayton Surgery.
How do patients rate Portsmouth North PCN?
73% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Portsmouth North PCN cover?
33,811 registered patients across 2 practices in September 2026.
How many patients per GP does Portsmouth North PCN have?
2,333 per full-time-equivalent qualified GP, against 2,171 across England.