Kings Medical Centre, Middlesbrough: patient reviews and CQC rating
Kings Medical Centre is a GP practice in Middlesbrough with 6,230 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 2.6 full-time-equivalent qualified GPs, or 2,360 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kings Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 77%, against 69% across England. Its weakest is the share who described their last contact with the practice as good: 63%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 19th of the 23 practices in Middlesbrough with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (73%). 99 patients answered the survey (response rate 19%).
| Survey question | Kings Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 73% | 80% | 77% |
| Easy to contact by phone | 62% | 62% | 57% |
| Easy to contact via the website | 62% | 59% | 58% |
| Easy to contact via the NHS App | 46% | 58% | 54% |
| Reception team helpful | 81% | 88% | 85% |
| Last contact good | 63% | 76% | 73% |
| Wait for appointment about right | 77% | 72% | 69% |
| Listened to well | 83% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 86% | 93% | 93% |
| Needs met | 84% | 91% | 90% |
CQC's overall rating for Kings Medical Centre is Good, published in January 2018. All 5 key questions are rated Good. It held the same rating in the report before (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,230 patients were registered at Kings Medical Centre in September 2026, down 3.2% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 2,360 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.7 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 4.1 |
| August 2024 | 2.0 | 5.0 |
| August 2025 | 2.0 | 5.0 |
| August 2026 | 2.6 | 5.8 |
From June 2026 to August 2026 the practice recorded 2,914 appointments a month, or 468 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 52% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Kings Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 468 | 550 | 510 |
| Face to face | 76% | 68% | 63% |
| Same day as booked | 52% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.9% against 1.9%), depression (21.5% against 14.3%) and diabetes (10.7% against 7.9%). It has a lower share for heart failure (0.6% against 1.1%), cancer (2.6% against 3.8%) and asthma (5.2% against 6.6%). The practice's patients live in areas with an average deprivation score of 49.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.1 years for women and 74.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.5% | 14.3% |
| High blood pressure | All ages | 16.0% | 15.2% |
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| COPD | All ages | 3.9% | 1.9% |
| Cancer | All ages | 2.6% | 3.8% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.6% | 1.1% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.8% | 74.9% |
Kings Medical Centre, 3 Trinity Mews, North Ormesby, Middlesbrough, TS3 6AL. Phone: 01642 244766.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Westbourne Medical Centre | 0.0 km | 79% |
| Dr Geetha Ramachandran & Dr Prasanna Balakrishnan | 0.0 km | 76% |
| Newlands Medical Practice | 0.6 km | 82% |
| Borough Road and Nunthorpe Medical Group | 0.7 km | 91% |
| The Discovery Practice | 1.3 km | 77% |
- Acklam Medical Centre (72% overall experience good)
- Coulby Medical Practice (79% overall experience good)
- Crossfell Health Centre (74% overall experience good)
- Dr Geetha Ramachandran & Dr Prasanna Balakrishnan (76% overall experience good)
- Newlands Medical Practice (82% overall experience good)
- Parkway Medical Centre (86% overall experience good)
- Westbourne Medical Centre (79% overall experience good)
How do patients rate Kings Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Kings Medical Centre as good, against 77% across England. 62% found it easy to get through by phone.
How many patients are registered at Kings Medical Centre?
6,230 patients were registered in September 2026, down 3.2% on a year earlier.
What is Kings Medical Centre's CQC rating?
Good overall, published in January 2018.
How many GPs does Kings Medical Centre have?
2.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,360 patients per GP against 2,171 across England.
Are appointments at Kings Medical Centre face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kings Medical Centre's phone number?
01642 244766.