Drs Mirza, Sukhani and Partners, Luton: patient reviews and CQC rating
Drs Mirza, Sukhani and Partners is a GP practice in Luton with 5,412 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in June 2015. It has 2.3 full-time-equivalent qualified GPs, or 2,360 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Drs Mirza, Sukhani and Partners
Its best result against England is the share who said the wait for their last appointment was about right: 73%, against 69% across England. Its weakest is the share who described their last contact with the practice as good: 54%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 22nd of the 25 practices in Luton with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (71%). 83 patients answered the survey (response rate 12%).
| Survey question | Drs Mirza, Sukhani and Partners | Central East | England |
|---|---|---|---|
| Overall experience good | 66% | 75% | 77% |
| Easy to contact by phone | 56% | 52% | 57% |
| Easy to contact via the website | 43% | 60% | 58% |
| Easy to contact via the NHS App | 58% | 52% | 54% |
| Reception team helpful | 77% | 83% | 85% |
| Last contact good | 54% | 71% | 73% |
| Wait for appointment about right | 73% | 69% | 69% |
| Listened to well | 78% | 86% | 87% |
| Treated with care and concern | 77% | 85% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 76% | 89% | 90% |
CQC's overall rating for Drs Mirza, Sukhani and Partners is Good, published in June 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,412 patients were registered at Drs Mirza, Sukhani and Partners in September 2026, down 4.1% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 2,360 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 1.2 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 2,816 appointments a month, or 520 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 48% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Drs Mirza, Sukhani and Partners | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 520 | 521 | 510 |
| Face to face | 65% | 62% | 63% |
| Same day as booked | 48% | 48% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.6% against 0.6%), diabetes (15.9% against 7.9%) and chronic kidney disease (6.5% against 4.6%). It has a lower share for osteoporosis (0.3% against 1.2%), depression (5.7% against 14.3%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 33.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.4 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 15.9% | 7.9% |
| High blood pressure | All ages | 15.1% | 15.2% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.5% | 4.6% |
| Depression | 18+ yrs | 5.7% | 14.3% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Cancer | All ages | 2.2% | 3.8% |
| Learning disability | All ages | 1.6% | 0.6% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| COPD | All ages | 1.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Heart failure | All ages | 0.5% | 1.1% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 48.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
Drs Mirza, Sukhani and Partners, The Surgery, 30 The Green, Hockwell Ring, Luton, LU4 9NN. Phone: 01582 505355.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Oakley Surgery | 0.7 km | 69% |
| Dr WHM Matta & Partners | 1.0 km | 92% |
| Dr Dipak Vidhu Shah's Practice | 1.1 km | 85% |
| Sundon Medical Centre | 1.1 km | 73% |
| Dr Z Ahmad & Partners | 1.8 km | 63% |
- Dr WHM Matta & Partners (92% overall experience good)
- Lister House Surgery - Luton (46% overall experience good)
- Sundon Medical Centre (73% overall experience good)
- The Oakley Surgery (69% overall experience good)
How do patients rate Drs Mirza, Sukhani and Partners?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Drs Mirza, Sukhani and Partners as good, below the England figure of 77%. 56% found it easy to get through by phone.
How many patients are registered at Drs Mirza, Sukhani and Partners?
5,412 patients were registered in September 2026, down 4.1% on a year earlier.
What is Drs Mirza, Sukhani and Partners's CQC rating?
Good overall, published in June 2015.
How many GPs does Drs Mirza, Sukhani and Partners have?
2.3 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,360 patients per GP against 2,171 across England.
Are appointments at Drs Mirza, Sukhani and Partners face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Drs Mirza, Sukhani and Partners's phone number?
01582 505355.