Oakfield Surgery, London: patient reviews and CQC rating
Oakfield Surgery is a GP practice in London with 7,633 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 1.6 full-time-equivalent qualified GPs, or 4,731 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oakfield Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 78%, above the England figure of 58%. Its weakest is the share who said they were treated with care and concern: 79%, against 86% across England. Of the 11 results in the table, 5 are above England and 1 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 231st of the 648 practices in London with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (79%). 98 patients answered the survey (response rate 18%).
| Survey question | Oakfield Surgery | South East London | England |
|---|---|---|---|
| Overall experience good | 82% | 76% | 77% |
| Easy to contact by phone | 72% | 57% | 57% |
| Easy to contact via the website | 78% | 58% | 58% |
| Easy to contact via the NHS App | 73% | 55% | 54% |
| Reception team helpful | 88% | 85% | 85% |
| Last contact good | 82% | 73% | 73% |
| Wait for appointment about right | 83% | 65% | 69% |
| Listened to well | 84% | 85% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
In the Friends and Family Test for July 2026, 88% of 90 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Oakfield Surgery is Good, published in February 2020. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,633 patients were registered at Oakfield Surgery in September 2026, up 1.2% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 4,731 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 2.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 2.7 |
From June 2026 to August 2026 the practice recorded 2,798 appointments a month, or 367 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 51% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Oakfield Surgery | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 367 | 399 | 510 |
| Face to face | 49% | 54% | 63% |
| Same day as booked | 51% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), atrial fibrillation (0.7% against 2.2%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 26.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.8 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.2% | 14.3% |
| High blood pressure | All ages | 8.0% | 15.2% |
| Diabetes | 17+ yrs | 5.2% | 7.9% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| Cancer | All ages | 2.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.7% | 4.6% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Coronary heart disease | All ages | 1.0% | 3.0% |
| COPD | All ages | 1.0% | 1.9% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Oakfield Surgery, Oaks Park Medical Centre, 17 Oakfield Road, London, SE20 8QA. Phone: 020 8776 6514.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Oaks Park Medical Centre | 0.0 km | 84% |
| Anerley Surgery | 0.4 km | 85% |
| Robin Hood Surgery | 0.6 km | 87% |
| Auckland Surgery | 1.2 km | 82% |
| Upper Norwood Group Practice | 1.4 km | 94% |
- Anerley Surgery (85% overall experience good)
- Dr Atul Arora (89% overall experience good)
- Highland Medical Practice (72% overall experience good)
- Oaks Park Medical Centre (84% overall experience good)
- Robin Hood Surgery (87% overall experience good)
How do patients rate Oakfield Surgery?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Oakfield Surgery as good, against 77% across England. 72% found it easy to get through by phone.
How many patients are registered at Oakfield Surgery?
7,633 patients were registered in September 2026, up 1.2% on a year earlier.
What is Oakfield Surgery's CQC rating?
Good overall, published in February 2020.
How many GPs does Oakfield Surgery have?
1.6 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 4,731 patients per GP against 2,171 across England.
Are appointments at Oakfield Surgery face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oakfield Surgery's phone number?
020 8776 6514.