Fairview Medical Centre, London: patient reviews and CQC rating

Fairview Medical Centre is a GP practice in London with 8,250 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 3.0 full-time-equivalent qualified GPs, or 2,726 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Fairview Medical Centre

Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its result closest to England is the share who said the wait for their last appointment was about right: 71%, against 69% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.

On overall experience it is 155th of the 648 practices in London with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (85%). 104 patients answered the survey (response rate 15%).

Survey questionFairview Medical CentreSouth West LondonEngland
Overall experience good85%81%77%
Easy to contact by phone76%64%57%
Easy to contact via the website77%64%58%
Easy to contact via the NHS App62%57%54%
Reception team helpful92%87%85%
Last contact good78%77%73%
Wait for appointment about right71%71%69%
Listened to well96%88%87%
Treated with care and concern92%87%86%
Confidence and trust in the clinician96%93%93%
Needs met97%91%90%

In the Friends and Family Test for July 2026, 94% of 171 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Fairview Medical Centre is Good, published in June 2017. All 5 key questions are rated Good.

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

8,250 patients were registered at Fairview Medical Centre in September 2026, down 3.5% on a year earlier (England: down 1.1%).

13% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,726 patients per GP, more than the England figure of 2,171 and South West London's 2,060. The practice also has 0.4 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20232.73.8
August 20242.75.7
August 20252.75.7
August 20263.06.5

From June 2026 to August 2026 the practice recorded 3,002 appointments a month, or 364 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 28% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).

63% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.

MeasureFairview Medical CentreSouth West LondonEngland
Appointments per 1,000 patients a month364434510
Face to face86%58%63%
Same day as booked28%46%45%
More than 28 days after booking1%3%5%
Did not attend5%6%4%

Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%) and a learning disability (0.8% against 0.6%). It has a lower share for osteoporosis (0.2% against 1.2%), peripheral arterial disease (0.2% against 0.6%) and COPD (0.8% against 1.9%). The practice's patients live in areas with an average deprivation score of 22.8 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 85.0 years for women and 78.7 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages12.5%15.2%
Depression18+ yrs8.6%14.3%
Diabetes17+ yrs7.7%7.9%
Asthma6+ yrs4.0%6.6%
Chronic kidney disease18+ yrs4.0%4.6%
CancerAll ages2.7%3.8%
Coronary heart diseaseAll ages1.6%3.0%
Stroke and TIAAll ages1.2%1.9%
Serious mental illnessAll ages1.1%1.0%
Palliative careAll ages1.0%0.6%
Atrial fibrillationAll ages1.0%2.2%
Learning disabilityAll ages0.8%0.6%
Rheumatoid arthritis16+ yrs0.8%0.8%
COPDAll ages0.8%1.9%
DementiaAll ages0.7%0.8%
Heart failureAll ages0.6%1.1%
Epilepsy18+ yrs0.5%0.8%
Peripheral arterial diseaseAll ages0.2%0.6%
Osteoporosis50+ yrs0.2%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2563.0%72.9%
Breast cancer screening (women aged 53 to 70)2024/2576.0%72.2%
Cervical screening (women aged 25 to 49)2023/2462.7%67.5%
Cervical screening (women aged 50 to 64)2023/2476.8%74.9%

72% of the practice's patients live in the SW16 postcode district, followed by CR7 (15%), CR0 (5%) and CR4 (2%). 77% live in Croydon, the council area the practice is in.

Postcode districtRegistered patientsShare
SW166,05672%
CR71,21515%
CR04445%
CR41702%

Fairview Medical Centre, 69 Fairview Road, London, SW16 5PX. Phone: 020 8765 8525.

Nearby practiceDistanceOverall experience good
Norbury Health Centre 20.7 km69%
Streatham Common Practice0.9 km76%
The Vale Surgery1.1 km60%
Wide Way Surgery1.2 km69%
Leander Family Practice1.4 km79%

How do patients rate Fairview Medical Centre?

In the 2026 GP Patient Survey, 85% of patients described their overall experience of Fairview Medical Centre as good, above the England figure of 77%. 76% found it easy to get through by phone.

How many patients are registered at Fairview Medical Centre?

8,250 patients were registered in September 2026, down 3.5% on a year earlier.

What is Fairview Medical Centre's CQC rating?

Good overall, published in June 2017.

How many GPs does Fairview Medical Centre have?

3.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,726 patients per GP against 2,171 across England.

Are appointments at Fairview Medical Centre face to face?

86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Fairview Medical Centre's phone number?

020 8765 8525.

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Cite this page

<a href="https://localgps.co.uk/london/fairview-medical-centre">https://localgps.co.uk/london/fairview-medical-centre</a>