Abbeyslade PMS - Dr Chand, London: patient reviews and CQC rating
Abbeyslade PMS - Dr Chand is a GP practice in London with 4,819 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 0.8 full-time-equivalent qualified GPs, or 6,024 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Abbeyslade PMS - Dr Chand
Its best result against England is the share who found it easy to get through to the practice by phone: 66%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 46%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 452nd of the 648 practices in London with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (73%). 90 patients answered the survey (response rate 17%).
| Survey question | Abbeyslade PMS - Dr Chand | South East London | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 66% | 57% | 57% |
| Easy to contact via the website | 64% | 58% | 58% |
| Easy to contact via the NHS App | 61% | 55% | 54% |
| Reception team helpful | 79% | 85% | 85% |
| Last contact good | 73% | 73% | 73% |
| Wait for appointment about right | 46% | 65% | 69% |
| Listened to well | 78% | 85% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
CQC's overall rating for Abbeyslade PMS - Dr Chand is Good, published in February 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (June 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,819 patients were registered at Abbeyslade PMS - Dr Chand in September 2026, down 2.5% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 0.8 full-time-equivalent qualified GPs, there are 6,024 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 0.2 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 0.8 | 0.8 |
| August 2025 | 0.8 | 0.8 |
| August 2026 | 0.8 | 0.8 |
From June 2026 to August 2026 the practice recorded 1,394 appointments a month, or 289 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 21% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Abbeyslade PMS - Dr Chand | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 289 | 399 | 510 |
| Face to face | 52% | 54% | 63% |
| Same day as booked | 21% | 45% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 9% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.0% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), atrial fibrillation (0.7% against 2.2%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 26.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.0% | 15.2% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Depression | 18+ yrs | 8.3% | 14.3% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Cancer | All ages | 2.7% | 3.8% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| COPD | All ages | 0.8% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.8% | 74.9% |
Abbeyslade PMS - Dr Chand, 111 Basildon Road, Abbey Wood, London, SE2 0ER. Phone: 020 8311 3917.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bannockburn PMS | 0.9 km | 72% |
| Plumstead and Wickham Lane Surgery | 1.0 km | 80% |
| Plumstead Health Centre PMS | 1.1 km | 58% |
| Abbey Wood Surgery | 1.2 km | 78% |
| Lakeside Medical Practice | 1.4 km | 61% |
- Bannockburn PMS (72% overall experience good)
- Plumstead and Wickham Lane Surgery (80% overall experience good)
- Triveni PMS (78% overall experience good)
- Waverley PMS (74% overall experience good)
How do patients rate Abbeyslade PMS - Dr Chand?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Abbeyslade PMS - Dr Chand as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Abbeyslade PMS - Dr Chand?
4,819 patients were registered in September 2026, down 2.5% on a year earlier.
What is Abbeyslade PMS - Dr Chand's CQC rating?
Good overall, published in February 2019.
How many GPs does Abbeyslade PMS - Dr Chand have?
0.8 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 6,024 patients per GP against 2,171 across England.
Are appointments at Abbeyslade PMS - Dr Chand face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Abbeyslade PMS - Dr Chand's phone number?
020 8311 3917.