Picton Green Family Practice, Liverpool: patient reviews and CQC rating
Picton Green Family Practice is a GP practice in Liverpool with 3,438 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in July 2021. It has 2.0 full-time-equivalent qualified GPs, or 1,708 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Picton Green Family Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 58%, against 54% across England. Its weakest is the share who found it easy to contact the practice through its website: 39%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 80th of the 121 practices in Liverpool with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (79%). 95 patients answered the survey (response rate 10%).
| Survey question | Picton Green Family Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 74% | 78% | 77% |
| Easy to contact by phone | 49% | 57% | 57% |
| Easy to contact via the website | 39% | 55% | 58% |
| Easy to contact via the NHS App | 58% | 53% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 73% | 73% | 73% |
| Wait for appointment about right | 68% | 73% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
CQC's overall rating for Picton Green Family Practice is Good, published in July 2021. All 5 key questions are rated Good. It held the same rating in the report before (January 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,438 patients were registered at Picton Green Family Practice in September 2026, down 11.2% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 1,708 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 2.5 |
| August 2024 | 1.4 | 2.5 |
| August 2025 | 1.4 | 2.5 |
| August 2026 | 2.0 | 3.1 |
From June 2026 to August 2026 the practice recorded 1,341 appointments a month, or 390 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 38% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 14% of booked patients did not attend.
| Measure | Picton Green Family Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 390 | 492 | 510 |
| Face to face | 61% | 60% | 63% |
| Same day as booked | 38% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 14% | 5% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.3% against 0.8%), chronic kidney disease (1.7% against 4.6%) and atrial fibrillation (0.9% against 2.2%). The practice's patients live in areas with an average deprivation score of 52.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 78.9 years for women and 74.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.4% | 14.3% |
| High blood pressure | All ages | 9.4% | 15.2% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| COPD | All ages | 2.2% | 1.9% |
| Cancer | All ages | 2.0% | 3.8% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.7% | 4.6% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 46.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 50.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.5% | 74.9% |
Picton Green Family Practice, Picton Neighbourhood Health & Children's Centre, 137 Earle Road, Liverpool, L7 6HD. Phone: 0151 295 3377. Website: www.pictongreenfamilypractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Earle Road Medical Centre | 0.0 km | 75% |
| Dunstan Village Group Practice | 0.0 km | 83% |
| Sefton Park Medical Centre | 0.8 km | 86% |
| Princes Park Health Centre | 1.0 km | 92% |
| Kensington Health Centre | 1.1 km | 88% |
- Dunstan Village Group Practice (83% overall experience good)
- Earle Road Medical Centre (75% overall experience good)
- Edge Hill Health Centre (69% overall experience good)
- Green Lane Medical Centre (87% overall experience good)
- Sefton Park Medical Centre (86% overall experience good)
How do patients rate Picton Green Family Practice?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Picton Green Family Practice as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Picton Green Family Practice?
3,438 patients were registered in September 2026, down 11.2% on a year earlier.
What is Picton Green Family Practice's CQC rating?
Good overall, published in July 2021.
How many GPs does Picton Green Family Practice have?
2.0 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,708 patients per GP against 2,171 across England.
Are appointments at Picton Green Family Practice face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Picton Green Family Practice's phone number?
0151 295 3377.