Edge Hill Health Centre, Liverpool: patient reviews and CQC rating
Edge Hill Health Centre is a GP practice in Liverpool with 9,682 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 4.6 full-time-equivalent qualified GPs, or 2,111 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Edge Hill Health Centre
Its best result against England is the share who said the wait for their last appointment was about right: 81%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 37%, below the England figure of 54%. Of the 11 results in the table, 2 are above England and 2 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 96th of the 121 practices in Liverpool with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (58%). 88 patients answered the survey (response rate 14%).
| Survey question | Edge Hill Health Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 69% | 78% | 77% |
| Easy to contact by phone | 51% | 57% | 57% |
| Easy to contact via the website | 46% | 55% | 58% |
| Easy to contact via the NHS App | 37% | 53% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 57% | 73% | 73% |
| Wait for appointment about right | 81% | 73% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 79% of 433 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Edge Hill Health Centre is Good, published in March 2020. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,682 patients were registered at Edge Hill Health Centre in September 2026, down 3.8% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 2,111 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.9 | 11.8 |
| August 2024 | 6.2 | 14.3 |
| August 2025 | 5.0 | 8.3 |
| August 2026 | 4.6 | 18.1 |
From June 2026 to August 2026 the practice recorded 3,899 appointments a month, or 403 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 57% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Edge Hill Health Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 403 | 492 | 510 |
| Face to face | 56% | 60% | 63% |
| Same day as booked | 57% | 48% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%), serious mental illness (1.6% against 1.0%) and COPD (2.8% against 1.9%). It has a lower share for cancer (2.5% against 3.8%), atrial fibrillation (1.5% against 2.2%) and high blood pressure (11.8% against 15.2%). The practice's patients live in areas with an average deprivation score of 46.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.7 years for women and 72.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.1% | 14.3% |
| High blood pressure | All ages | 11.8% | 15.2% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| COPD | All ages | 2.8% | 1.9% |
| Cancer | All ages | 2.5% | 3.8% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 53.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 45.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 51.7% | 74.9% |
Edge Hill Health Centre, 157 Edge Lane, Edge Hill, Liverpool, L7 2AB. Phone: 0151 295 3600.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kensington Health Centre | 0.1 km | 88% |
| Bigham Road Medical Centre | 0.6 km | 57% |
| Earle Road Medical Centre | 1.1 km | 75% |
| Picton Green Family Practice | 1.1 km | 74% |
| Dunstan Village Group Practice | 1.1 km | 83% |
- Dunstan Village Group Practice (83% overall experience good)
- Earle Road Medical Centre (75% overall experience good)
- Green Lane Medical Centre (87% overall experience good)
- Picton Green Family Practice (74% overall experience good)
- Sefton Park Medical Centre (86% overall experience good)
How do patients rate Edge Hill Health Centre?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Edge Hill Health Centre as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Edge Hill Health Centre?
9,682 patients were registered in September 2026, down 3.8% on a year earlier.
What is Edge Hill Health Centre's CQC rating?
Good overall, published in March 2020.
How many GPs does Edge Hill Health Centre have?
4.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,111 patients per GP against 2,171 across England.
Are appointments at Edge Hill Health Centre face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Edge Hill Health Centre's phone number?
0151 295 3600.