Dunstan Village Group Practice, Liverpool: patient reviews and CQC rating
Dunstan Village Group Practice is a GP practice in Liverpool with 8,442 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Requires Improvement overall, in a report published in March 2023. It has 2.8 full-time-equivalent qualified GPs, or 3,001 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dunstan Village Group Practice
Its best result against England is the share who found it easy to contact the practice through its website: 67%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 54%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 47th of the 121 practices in Liverpool with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (89%). 78 patients answered the survey (response rate 11%).
| Survey question | Dunstan Village Group Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 83% | 78% | 77% |
| Easy to contact by phone | 48% | 57% | 57% |
| Easy to contact via the website | 67% | 55% | 58% |
| Easy to contact via the NHS App | 42% | 53% | 54% |
| Reception team helpful | 83% | 86% | 85% |
| Last contact good | 70% | 73% | 73% |
| Wait for appointment about right | 54% | 73% | 69% |
| Listened to well | 95% | 89% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 249 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dunstan Village Group Practice is Requires Improvement, published in March 2023. 2 key questions are rated differently: Caring Good and Responsive Good. It held the same rating in the report before (August 2022).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
8,442 patients were registered at Dunstan Village Group Practice in September 2026, up 2.9% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 3,001 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 3.0 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 1.8 | 1.8 |
| August 2026 | 2.8 | 2.8 |
From June 2026 to August 2026 the practice recorded 3,865 appointments a month, or 458 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 42% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Dunstan Village Group Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 458 | 492 | 510 |
| Face to face | 68% | 60% | 63% |
| Same day as booked | 42% | 48% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 10% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.9% against 1.2%), serious mental illness (1.6% against 1.0%) and diabetes (9.9% against 7.9%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), atrial fibrillation (1.3% against 2.2%) and cancer (2.3% against 3.8%). The practice's patients live in areas with an average deprivation score of 50.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.0 years for women and 74.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.8% | 14.3% |
| High blood pressure | All ages | 12.0% | 15.2% |
| Diabetes | 17+ yrs | 9.9% | 7.9% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Cancer | All ages | 2.3% | 3.8% |
| COPD | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 52.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 61.8% | 74.9% |
Dunstan Village Group Practice, 131 Earle Road, Liverpool, L7 6HD. Phone: 0151 734 3535. Website: www.dunstanvillagegrouppractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Earle Road Medical Centre | 0.0 km | 75% |
| Picton Green Family Practice | 0.0 km | 74% |
| Sefton Park Medical Centre | 0.8 km | 86% |
| Princes Park Health Centre | 1.0 km | 92% |
| Kensington Health Centre | 1.1 km | 88% |
- Earle Road Medical Centre (75% overall experience good)
- Edge Hill Health Centre (69% overall experience good)
- Green Lane Medical Centre (87% overall experience good)
- Picton Green Family Practice (74% overall experience good)
- Sefton Park Medical Centre (86% overall experience good)
How do patients rate Dunstan Village Group Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Dunstan Village Group Practice as good, against 77% across England. 48% found it easy to get through by phone.
How many patients are registered at Dunstan Village Group Practice?
8,442 patients were registered in September 2026, up 2.9% on a year earlier.
What is Dunstan Village Group Practice's CQC rating?
Requires Improvement overall, published in March 2023.
How many GPs does Dunstan Village Group Practice have?
2.8 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,001 patients per GP against 2,171 across England.
Are appointments at Dunstan Village Group Practice face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dunstan Village Group Practice's phone number?
0151 734 3535.