Sefton Park Medical Centre, Liverpool: patient reviews and CQC rating
Sefton Park Medical Centre is a GP practice in Liverpool with 9,763 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 4.4 full-time-equivalent qualified GPs, or 2,219 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sefton Park Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 71%, above the England figure of 57%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 88%, against 87% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 27th of the 121 practices in Liverpool with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (85%). 93 patients answered the survey (response rate 16%).
| Survey question | Sefton Park Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 86% | 78% | 77% |
| Easy to contact by phone | 71% | 57% | 57% |
| Easy to contact via the website | 71% | 55% | 58% |
| Easy to contact via the NHS App | 59% | 53% | 54% |
| Reception team helpful | 98% | 86% | 85% |
| Last contact good | 85% | 73% | 73% |
| Wait for appointment about right | 80% | 73% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 49 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sefton Park Medical Centre is Good, published in July 2017. All 5 key questions are rated Good. It held the same rating in the report before (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,763 patients were registered at Sefton Park Medical Centre in September 2026, down 2.8% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 4.4 full-time-equivalent qualified GPs, there are 2,219 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.8 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 4.8 |
| August 2024 | 3.9 | 5.8 |
| August 2025 | 4.4 | 6.1 |
| August 2026 | 4.4 | 6.3 |
From June 2026 to August 2026 the practice recorded 3,130 appointments a month, or 321 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 45% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Sefton Park Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 321 | 492 | 510 |
| Face to face | 61% | 60% | 63% |
| Same day as booked | 45% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.7% against 1.2%), serious mental illness (2.0% against 1.0%) and COPD (2.5% against 1.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), dementia (0.4% against 0.8%) and high blood pressure (11.0% against 15.2%). The practice's patients live in areas with an average deprivation score of 37.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.2 years for women and 75.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.4% | 14.3% |
| High blood pressure | All ages | 11.0% | 15.2% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Osteoporosis | 50+ yrs | 3.7% | 1.2% |
| Cancer | All ages | 2.8% | 3.8% |
| COPD | All ages | 2.5% | 1.9% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Serious mental illness | All ages | 2.0% | 1.0% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.0% | 74.9% |
Sefton Park Medical Centre, Smithdown Road, Liverpool, L15 2LQ. Phone: 0151 295 8700. Website: www.seftonparkmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr J A Topping and Partners | 0.5 km | 81% |
| Earle Road Medical Centre | 0.8 km | 75% |
| Picton Green Family Practice | 0.8 km | 74% |
| Dunstan Village Group Practice | 0.8 km | 83% |
| Dr R N Barnett and Partners | 0.9 km | 87% |
- Dunstan Village Group Practice (83% overall experience good)
- Earle Road Medical Centre (75% overall experience good)
- Edge Hill Health Centre (69% overall experience good)
- Green Lane Medical Centre (87% overall experience good)
- Picton Green Family Practice (74% overall experience good)
How do patients rate Sefton Park Medical Centre?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Sefton Park Medical Centre as good, above the England figure of 77%. 71% found it easy to get through by phone.
How many patients are registered at Sefton Park Medical Centre?
9,763 patients were registered in September 2026, down 2.8% on a year earlier.
What is Sefton Park Medical Centre's CQC rating?
Good overall, published in July 2017.
How many GPs does Sefton Park Medical Centre have?
4.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,219 patients per GP against 2,171 across England.
Are appointments at Sefton Park Medical Centre face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sefton Park Medical Centre's phone number?
0151 295 8700.