Earle Road Medical Centre, Liverpool: patient reviews and CQC rating
Earle Road Medical Centre is a GP practice in Liverpool with 3,844 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 1.1 full-time-equivalent qualified GPs, or 3,348 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Earle Road Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 63%, against 54% across England. Its weakest is the share who found it easy to contact the practice through its website: 24%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 74th of the 121 practices in Liverpool with 50 or more responses. 34% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (83%). 73 patients answered the survey (response rate 11%).
| Survey question | Earle Road Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 75% | 78% | 77% |
| Easy to contact by phone | 34% | 57% | 57% |
| Easy to contact via the website | 24% | 55% | 58% |
| Easy to contact via the NHS App | 63% | 53% | 54% |
| Reception team helpful | 78% | 86% | 85% |
| Last contact good | 62% | 73% | 73% |
| Wait for appointment about right | 67% | 73% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 42 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Earle Road Medical Centre is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,844 patients were registered at Earle Road Medical Centre in September 2026, down 6.0% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 3,348 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.6 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 2.2 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 1,451 appointments a month, or 377 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 49% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Earle Road Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 377 | 492 | 510 |
| Face to face | 71% | 60% | 63% |
| Same day as booked | 49% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 9% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.7% against 1.0%), COPD (3.8% against 1.9%) and peripheral arterial disease (1.0% against 0.6%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%) and cancer (2.5% against 3.8%). The practice's patients live in areas with an average deprivation score of 49.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.9 years for women and 74.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.4% | 15.2% |
| Depression | 18+ yrs | 13.3% | 14.3% |
| Asthma | 6+ yrs | 9.8% | 6.6% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| COPD | All ages | 3.8% | 1.9% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Serious mental illness | All ages | 2.7% | 1.0% |
| Cancer | All ages | 2.5% | 3.8% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Learning disability | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.5% | 74.9% |
Earle Road Medical Centre, 131 Earle Road, Liverpool, L7 6HD. Phone: 0151 733 7172. Website: www.earleroadmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Picton Green Family Practice | 0.0 km | 74% |
| Dunstan Village Group Practice | 0.0 km | 83% |
| Sefton Park Medical Centre | 0.8 km | 86% |
| Princes Park Health Centre | 1.0 km | 92% |
| Kensington Health Centre | 1.1 km | 88% |
- Dunstan Village Group Practice (83% overall experience good)
- Edge Hill Health Centre (69% overall experience good)
- Green Lane Medical Centre (87% overall experience good)
- Picton Green Family Practice (74% overall experience good)
- Sefton Park Medical Centre (86% overall experience good)
How do patients rate Earle Road Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Earle Road Medical Centre as good, against 77% across England. 34% found it easy to get through by phone.
How many patients are registered at Earle Road Medical Centre?
3,844 patients were registered in September 2026, down 6.0% on a year earlier.
What is Earle Road Medical Centre's CQC rating?
Good overall, published in June 2016.
How many GPs does Earle Road Medical Centre have?
1.1 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,348 patients per GP against 2,171 across England.
Are appointments at Earle Road Medical Centre face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Earle Road Medical Centre's phone number?
0151 733 7172.