Dr J A Topping and Partners, Liverpool: patient reviews and CQC rating
Dr J A Topping and Partners is a GP practice in Liverpool with 5,944 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 3.8 full-time-equivalent qualified GPs, or 1,548 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr J A Topping and Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who said the healthcare professional was good at listening to them: 86%, against 87% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 57th of the 121 practices in Liverpool with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 14 points lower than in 2025 (95%). 102 patients answered the survey (response rate 26%).
| Survey question | Dr J A Topping and Partners | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 81% | 78% | 77% |
| Easy to contact by phone | 82% | 57% | 57% |
| Easy to contact via the website | 60% | 55% | 58% |
| Easy to contact via the NHS App | 75% | 53% | 54% |
| Reception team helpful | 98% | 86% | 85% |
| Last contact good | 86% | 73% | 73% |
| Wait for appointment about right | 85% | 73% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for Dr J A Topping and Partners is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,944 patients were registered at Dr J A Topping and Partners in September 2026, down 3.3% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 1,548 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.8 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 4.4 |
| August 2024 | 3.7 | 8.0 |
| August 2025 | 3.2 | 4.7 |
| August 2026 | 3.8 | 9.2 |
From June 2026 to August 2026 the practice recorded 2,197 appointments a month, or 370 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 63% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Dr J A Topping and Partners | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 370 | 492 | 510 |
| Face to face | 61% | 60% | 63% |
| Same day as booked | 63% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), COPD (0.9% against 1.9%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 26.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.7 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.9% | 14.3% |
| High blood pressure | All ages | 13.2% | 15.2% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Diabetes | 17+ yrs | 4.3% | 7.9% |
| Cancer | All ages | 3.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 0.9% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.8% | 74.9% |
Dr J A Topping and Partners, 8 Greenbank Drive, Sefton Park, Liverpool, L17 1AW. Phone: 0151 733 5703. Website: www.greenbankdrivesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr R N Barnett and Partners | 0.4 km | 87% |
| Sefton Park Medical Centre | 0.5 km | 86% |
| Penny Lane Surgery | 1.0 km | 90% |
| Beacon Health Mossley Hill | 1.3 km | 86% |
| Earle Road Medical Centre | 1.3 km | 75% |
- Beacon Health Mossley Hill (86% overall experience good)
- Dr J O'Donnell's Practice (91% overall experience good)
- Dr R N Barnett and Partners (87% overall experience good)
- Lance Lane Medical Centre (84% overall experience good)
- Penny Lane Surgery (90% overall experience good)
- Rutherford Medical Centre (81% overall experience good)
- Storrsdale Medical Centre (82% overall experience good)
How do patients rate Dr J A Topping and Partners?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Dr J A Topping and Partners as good, against 77% across England. 82% found it easy to get through by phone.
How many patients are registered at Dr J A Topping and Partners?
5,944 patients were registered in September 2026, down 3.3% on a year earlier.
What is Dr J A Topping and Partners's CQC rating?
Good overall, published in March 2016.
How many GPs does Dr J A Topping and Partners have?
3.8 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,548 patients per GP against 2,171 across England.
Are appointments at Dr J A Topping and Partners face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr J A Topping and Partners's phone number?
0151 733 5703.