Beacon Health Mossley Hill, Liverpool: patient reviews and CQC rating
Beacon Health Mossley Hill is a GP practice in Liverpool with 2,051 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in October 2021. It has 1.0 full-time-equivalent qualified GPs, or 2,079 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Beacon Health Mossley Hill
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 53%, against 58% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 32nd of the 121 practices in Liverpool with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (85%). 104 patients answered the survey (response rate 28%).
| Survey question | Beacon Health Mossley Hill | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 86% | 78% | 77% |
| Easy to contact by phone | 81% | 57% | 57% |
| Easy to contact via the website | 53% | 55% | 58% |
| Easy to contact via the NHS App | 51% | 53% | 54% |
| Reception team helpful | 95% | 86% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 85% | 73% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 86% of 50 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Beacon Health Mossley Hill is Good, published in October 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (September 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,051 patients were registered at Beacon Health Mossley Hill in September 2026, up 5.6% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 2,079 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.5 | 0.5 |
| August 2024 | 0.5 | 0.5 |
| August 2025 | 0.5 | 0.5 |
| August 2026 | 1.0 | 5.0 |
From June 2026 to August 2026 the practice recorded 824 appointments a month, or 402 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 64% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Beacon Health Mossley Hill | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 402 | 492 | 510 |
| Face to face | 80% | 60% | 63% |
| Same day as booked | 64% | 48% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a lower share of patients for depression (10.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 15.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.0 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.9% | 15.2% |
| Depression | 18+ yrs | 10.2% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| COPD | All ages | 2.7% | 1.9% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.7% | 74.9% |
Beacon Health Mossley Hill, 73 Queens Drive, Mossley Hill, Liverpool, L18 2DU. Phone: 0151 733 2812.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Penny Lane Surgery | 0.4 km | 90% |
| Rutherford Medical Centre | 0.4 km | 81% |
| Dr R N Barnett and Partners | 0.9 km | 87% |
| Lance Lane Medical Centre | 1.0 km | 84% |
| Storrsdale Medical Centre | 1.2 km | 82% |
- Dr J A Topping and Partners (81% overall experience good)
- Dr J O'Donnell's Practice (91% overall experience good)
- Dr R N Barnett and Partners (87% overall experience good)
- Lance Lane Medical Centre (84% overall experience good)
- Penny Lane Surgery (90% overall experience good)
- Rutherford Medical Centre (81% overall experience good)
- Storrsdale Medical Centre (82% overall experience good)
How do patients rate Beacon Health Mossley Hill?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Beacon Health Mossley Hill as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at Beacon Health Mossley Hill?
2,051 patients were registered in September 2026, up 5.6% on a year earlier.
What is Beacon Health Mossley Hill's CQC rating?
Good overall, published in October 2021.
How many GPs does Beacon Health Mossley Hill have?
1.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,079 patients per GP against 2,171 across England.
Are appointments at Beacon Health Mossley Hill face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Beacon Health Mossley Hill's phone number?
0151 733 2812.