Rutherford Medical Centre, Liverpool: patient reviews and CQC rating
Rutherford Medical Centre is a GP practice in Liverpool with 8,324 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Requires Improvement overall, in a report published in November 2023. It has 4.6 full-time-equivalent qualified GPs, or 1,795 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rutherford Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 87%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 74%, below the England figure of 86%. Of the 11 results in the table, 4 are above England and 1 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 58th of the 121 practices in Liverpool with 50 or more responses. 87% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (94%). 105 patients answered the survey (response rate 28%).
| Survey question | Rutherford Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 81% | 78% | 77% |
| Easy to contact by phone | 87% | 57% | 57% |
| Easy to contact via the website | 57% | 55% | 58% |
| Easy to contact via the NHS App | 70% | 53% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 82% | 73% | 73% |
| Wait for appointment about right | 77% | 73% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 74% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 372 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rutherford Medical Centre is Requires Improvement, published in November 2023. 3 key questions are rated differently: Well-led Good, Caring Good and Responsive Good. Its previous overall rating was Good (November 2015).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
8,324 patients were registered at Rutherford Medical Centre in September 2026, up 2.1% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 1,795 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 13.2 |
| August 2024 | 5.3 | 12.8 |
| August 2025 | 4.6 | 10.4 |
| August 2026 | 4.6 | 14.6 |
From June 2026 to August 2026 the practice recorded 3,946 appointments a month, or 474 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 43% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
77% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Rutherford Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 474 | 492 | 510 |
| Face to face | 79% | 60% | 63% |
| Same day as booked | 43% | 48% | 45% |
| More than 28 days after booking | 8% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.2% against 4.6%). It has a lower share for a learning disability (0.2% against 0.6%), peripheral arterial disease (0.3% against 0.6%) and diabetes (5.2% against 7.9%). The practice's patients live in areas with an average deprivation score of 12.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.0 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.2% | 14.3% |
| High blood pressure | All ages | 13.5% | 15.2% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Diabetes | 17+ yrs | 5.2% | 7.9% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.6% | 74.9% |
Rutherford Medical Centre, 1 Rutherford Road, Liverpool, L18 0HJ. Phone: 0151 722 1803. Website: www.rutherfordmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Penny Lane Surgery | 0.3 km | 90% |
| Beacon Health Mossley Hill | 0.4 km | 86% |
| Lance Lane Medical Centre | 0.7 km | 84% |
| Dr R N Barnett and Partners | 1.0 km | 87% |
| Oak Vale Medical Centre | 1.0 km | 63% |
- Beacon Health Mossley Hill (86% overall experience good)
- Dr J A Topping and Partners (81% overall experience good)
- Dr J O'Donnell's Practice (91% overall experience good)
- Dr R N Barnett and Partners (87% overall experience good)
- Lance Lane Medical Centre (84% overall experience good)
- Penny Lane Surgery (90% overall experience good)
- Storrsdale Medical Centre (82% overall experience good)
How do patients rate Rutherford Medical Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Rutherford Medical Centre as good, against 77% across England. 87% found it easy to get through by phone.
How many patients are registered at Rutherford Medical Centre?
8,324 patients were registered in September 2026, up 2.1% on a year earlier.
What is Rutherford Medical Centre's CQC rating?
Requires Improvement overall, published in November 2023.
How many GPs does Rutherford Medical Centre have?
4.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,795 patients per GP against 2,171 across England.
Are appointments at Rutherford Medical Centre face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rutherford Medical Centre's phone number?
0151 722 1803.