Storrsdale Medical Centre, Liverpool: patient reviews and CQC rating
Storrsdale Medical Centre is a GP practice in Liverpool with 4,052 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in October 2018. It has 0.8 full-time-equivalent qualified GPs, or 4,978 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Storrsdale Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 71%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 35%, below the England figure of 58%. Of the 11 results in the table, 3 are above England and 2 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 53rd of the 121 practices in Liverpool with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (89%). 106 patients answered the survey (response rate 23%).
| Survey question | Storrsdale Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 82% | 78% | 77% |
| Easy to contact by phone | 71% | 57% | 57% |
| Easy to contact via the website | 35% | 55% | 58% |
| Easy to contact via the NHS App | 46% | 53% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 83% | 73% | 73% |
| Wait for appointment about right | 77% | 73% | 69% |
| Listened to well | 81% | 89% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
CQC's overall rating for Storrsdale Medical Centre is Good, published in October 2018. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,052 patients were registered at Storrsdale Medical Centre in September 2026, almost the same as a year earlier.
20% of its patients are aged 65 or over, against 19% across England. With 0.8 full-time-equivalent qualified GPs, there are 4,978 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.6 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.8 | 0.8 |
| August 2024 | 0.8 | 0.8 |
| August 2025 | 0.8 | 0.8 |
| August 2026 | 0.8 | 0.8 |
From June 2026 to August 2026 the practice recorded 1,747 appointments a month, or 431 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 33% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Storrsdale Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 431 | 492 | 510 |
| Face to face | 63% | 60% | 63% |
| Same day as booked | 33% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (7.5% against 4.6%). It has a lower share for heart failure (0.5% against 1.1%). The practice's patients live in areas with an average deprivation score of 12.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.2 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.4% | 15.2% |
| Depression | 18+ yrs | 15.1% | 14.3% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| COPD | All ages | 1.8% | 1.9% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.6% | 74.9% |
Storrsdale Medical Centre, 1 Storrsdale Road, Liverpool, L18 7JY. Phone: 0151 724 2396.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Beacon Health Mossley Hill | 1.2 km | 86% |
| Grassendale Medical Practice | 1.4 km | 86% |
| Mather Avenue Surgery | 1.5 km | 85% |
| Penny Lane Surgery | 1.5 km | 90% |
| Rutherford Medical Centre | 1.5 km | 81% |
- Beacon Health Mossley Hill (86% overall experience good)
- Dr J A Topping and Partners (81% overall experience good)
- Dr J O'Donnell's Practice (91% overall experience good)
- Dr R N Barnett and Partners (87% overall experience good)
- Lance Lane Medical Centre (84% overall experience good)
- Penny Lane Surgery (90% overall experience good)
- Rutherford Medical Centre (81% overall experience good)
How do patients rate Storrsdale Medical Centre?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Storrsdale Medical Centre as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Storrsdale Medical Centre?
4,052 patients were registered in September 2026, up 0.4% on a year earlier.
What is Storrsdale Medical Centre's CQC rating?
Good overall, published in October 2018.
How many GPs does Storrsdale Medical Centre have?
0.8 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 4,978 patients per GP against 2,171 across England.
Are appointments at Storrsdale Medical Centre face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Storrsdale Medical Centre's phone number?
0151 724 2396.