Marybone Health Centre, Liverpool: patient reviews and CQC rating
Marybone Health Centre is a GP practice in Liverpool with 10,547 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 5.3 full-time-equivalent qualified GPs, or 1,995 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Marybone Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 65%, against 57% across England. Its weakest is the share who said they were treated with care and concern: 83%, against 86% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 78th of the 121 practices in Liverpool with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (67%). 95 patients answered the survey (response rate 9%).
| Survey question | Marybone Health Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 74% | 78% | 77% |
| Easy to contact by phone | 65% | 57% | 57% |
| Easy to contact via the website | 61% | 55% | 58% |
| Easy to contact via the NHS App | 61% | 53% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 74% | 73% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 45 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Marybone Health Centre is Good, published in February 2019. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,547 patients were registered at Marybone Health Centre in September 2026, up 0.9% on a year earlier (England: down 1.1%).
4% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 1,995 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 2.8 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 4.1 |
| August 2024 | 4.1 | 4.1 |
| August 2025 | 3.7 | 3.7 |
| August 2026 | 5.3 | 5.3 |
From June 2026 to August 2026 the practice recorded 4,042 appointments a month, or 383 per 1,000 registered patients (England: 510). 41% were face to face (England: 63%). 63% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Marybone Health Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 383 | 492 | 510 |
| Face to face | 41% | 60% | 63% |
| Same day as booked | 63% | 48% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a lower share of patients for a learning disability (0.1% against 0.6%), chronic kidney disease (1.1% against 4.6%) and atrial fibrillation (0.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 23.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 76.5 years for women and 73.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.9% | 14.3% |
| High blood pressure | All ages | 4.7% | 15.2% |
| Asthma | 6+ yrs | 3.1% | 6.6% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| Diabetes | 17+ yrs | 2.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 1.1% | 4.6% |
| Cancer | All ages | 1.0% | 3.8% |
| COPD | All ages | 1.0% | 1.9% |
| Coronary heart disease | All ages | 1.0% | 3.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Dementia | All ages | 0.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Learning disability | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 47.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.4% | 74.9% |
Marybone Health Centre, 2 Vauxhall Road, Liverpool, L3 2BG. Phone: 0151 330 8200. Website: www.marybone.brownlowhealth.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Vauxhall Primary Health Care | 0.9 km | 81% |
| Brownlow Group Practice | 1.4 km | 73% |
| St James Health Centre | 1.6 km | 82% |
| Islington House Medical Centre | 1.6 km | 87% |
| Albion Surgery | 1.6 km | 89% |
- Brownlow Group Practice (73% overall experience good)
- Kensington Health Centre (88% overall experience good)
- Princes Park Health Centre (92% overall experience good)
How do patients rate Marybone Health Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Marybone Health Centre as good, against 77% across England. 65% found it easy to get through by phone.
How many patients are registered at Marybone Health Centre?
10,547 patients were registered in September 2026, up 0.9% on a year earlier.
What is Marybone Health Centre's CQC rating?
Good overall, published in February 2019.
How many GPs does Marybone Health Centre have?
5.3 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 1,995 patients per GP against 2,171 across England.
Are appointments at Marybone Health Centre face to face?
41% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Marybone Health Centre's phone number?
0151 330 8200.