Dr Shabir Ahmad Malik, Leigh On Sea: patient reviews and CQC rating
Dr Shabir Ahmad Malik is a GP practice in Leigh On Sea with 3,378 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 1.9 full-time-equivalent qualified GPs, or 1,747 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Shabir Ahmad Malik
Its best result against England is the share who found it easy to contact the practice using the NHS App: 79%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 1st of the 6 practices in Leigh On Sea with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (77%). 108 patients answered the survey (response rate 27%).
| Survey question | Dr Shabir Ahmad Malik | Essex | England |
|---|---|---|---|
| Overall experience good | 84% | 74% | 77% |
| Easy to contact by phone | 77% | 50% | 57% |
| Easy to contact via the website | 77% | 56% | 58% |
| Easy to contact via the NHS App | 79% | 51% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 84% | 70% | 73% |
| Wait for appointment about right | 81% | 70% | 69% |
| Listened to well | 89% | 84% | 87% |
| Treated with care and concern | 90% | 83% | 86% |
| Confidence and trust in the clinician | 95% | 91% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 116 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Shabir Ahmad Malik is Good, published in November 2018. All 5 key questions are rated Good. It held the same rating in the report before (November 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,378 patients were registered at Dr Shabir Ahmad Malik in September 2026, up 2.7% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 1,747 patients per GP, fewer than the England figure of 2,171 and Essex's 2,514. The practice also has 0.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 2.8 |
| August 2025 | 1.9 | 3.0 |
| August 2026 | 1.9 | 2.8 |
From June 2026 to August 2026 the practice recorded 1,123 appointments a month, or 332 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 42% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr Shabir Ahmad Malik | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 332 | 480 | 510 |
| Face to face | 83% | 69% | 63% |
| Same day as booked | 42% | 45% | 45% |
| More than 28 days after booking | 4% | 5% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.2% against 4.6%). It has a lower share for depression (9.9% against 14.3%) and asthma (4.7% against 6.6%). The practice's patients live in areas with an average deprivation score of 17.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 9.9% | 14.3% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.2% | 4.6% |
| Asthma | 6+ yrs | 4.7% | 6.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.2% | 74.9% |
Dr Shabir Ahmad Malik, Kent Elms Health Centre, 1 Rayleigh Road, Eastwood, Leigh On Sea, SS9 5UU. Phone: 01702 529333.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Krishnan | 0.0 km | 73% |
| Kent Elms Health Centre EastwoodGroupPractice | 0.0 km | 75% |
| Dr H W Ng & Partner | 0.9 km | 91% |
| Dr Jayatilaka | 1.1 km | 79% |
| The Pall Mall Surgery | 1.8 km | 75% |
- Carnarvon Medical Centre (80% overall experience good)
- Central Surgery (85% overall experience good)
- Dr Sohan Lal Vashisht (92% overall experience good)
- North Avenue Surgery (85% overall experience good)
- Queensway Surgery (67% overall experience good)
- St Luke’s Health Centre (81% overall experience good)
- The Practice Northumberland Avenue (56% overall experience good)
- West Road Surgery (59% overall experience good)
How do patients rate Dr Shabir Ahmad Malik?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Dr Shabir Ahmad Malik as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at Dr Shabir Ahmad Malik?
3,378 patients were registered in September 2026, up 2.7% on a year earlier.
What is Dr Shabir Ahmad Malik's CQC rating?
Good overall, published in November 2018.
How many GPs does Dr Shabir Ahmad Malik have?
1.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,747 patients per GP against 2,171 across England.
Are appointments at Dr Shabir Ahmad Malik face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Shabir Ahmad Malik's phone number?
01702 529333.