The Wrythe Green Surgery, Carshalton: patient reviews and CQC rating
The Wrythe Green Surgery is a GP practice in Carshalton with 16,727 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 7.1 full-time-equivalent qualified GPs, or 2,349 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Wrythe Green Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 86%, above the England figure of 69%. Its result closest to England is the share who found it easy to contact the practice using the NHS App: 59%, against 54% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 4 practices in Carshalton with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (98%). 115 patients answered the survey (response rate 26%).
| Survey question | The Wrythe Green Surgery | South West London | England |
|---|---|---|---|
| Overall experience good | 88% | 81% | 77% |
| Easy to contact by phone | 72% | 64% | 57% |
| Easy to contact via the website | 65% | 64% | 58% |
| Easy to contact via the NHS App | 59% | 57% | 54% |
| Reception team helpful | 96% | 87% | 85% |
| Last contact good | 86% | 77% | 73% |
| Wait for appointment about right | 86% | 71% | 69% |
| Listened to well | 97% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 375 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Wrythe Green Surgery is Good, published in October 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,727 patients were registered at The Wrythe Green Surgery in September 2026, almost the same as a year earlier.
16% of its patients are aged 65 or over, against 19% across England. With 7.1 full-time-equivalent qualified GPs, there are 2,349 patients per GP, close to the England figure of 2,171 and South West London's 2,060. The practice also has 3.5 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.6 | 8.4 |
| August 2024 | 6.9 | 8.0 |
| August 2025 | 6.7 | 7.8 |
| August 2026 | 7.1 | 8.2 |
From June 2026 to August 2026 the practice recorded 7,683 appointments a month, or 459 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 59% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The Wrythe Green Surgery | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 459 | 434 | 510 |
| Face to face | 51% | 58% | 63% |
| Same day as booked | 59% | 46% | 45% |
| More than 28 days after booking | 6% | 3% | 5% |
| Did not attend | 2% | 6% | 4% |
Compared with England, the practice has a lower share of patients for heart failure (0.6% against 1.1%), COPD (1.2% against 1.9%) and stroke or TIA (1.5% against 1.9%). The practice's patients live in areas with an average deprivation score of 15.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 79.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.1% | 14.3% |
| High blood pressure | All ages | 12.4% | 15.2% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Palliative care | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.4% | 74.9% |
The Wrythe Green Surgery, Wrythe Lane, Carshalton, SM5 2RE. Phone: 020 8669 3232.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Chesser Surgery | 0.5 km | 78% |
| Dr Hafeez and Partner | 1.0 km | 70% |
| Hackbridge Medical Centre | 1.2 km | 89% |
| Benhill and Belmont Practice | 1.4 km | 84% |
| Beeches Surgery | 1.5 km | 76% |
- Bishopsford Road Medical Centre (77% overall experience good)
- Circle GP Surgery (78% overall experience good)
- Dr Hafeez and Partner (70% overall experience good)
- Faccini House Surgery (62% overall experience good)
- Hackbridge Medical Centre (89% overall experience good)
- The Chesser Surgery (78% overall experience good)
How do patients rate The Wrythe Green Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of The Wrythe Green Surgery as good, above the England figure of 77%. 72% found it easy to get through by phone.
How many patients are registered at The Wrythe Green Surgery?
16,727 patients were registered in September 2026, down 0.3% on a year earlier.
What is The Wrythe Green Surgery's CQC rating?
Good overall, published in October 2016.
How many GPs does The Wrythe Green Surgery have?
7.1 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,349 patients per GP against 2,171 across England.
Are appointments at The Wrythe Green Surgery face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Wrythe Green Surgery's phone number?
020 8669 3232.