Circle GP Surgery, Carshalton: patient reviews and CQC rating
Circle GP Surgery is a GP practice in Carshalton with 10,195 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in August 2023. It has 4.1 full-time-equivalent qualified GPs, or 2,483 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Circle GP Surgery
Its best result against England is the share who described their last contact with the practice as good: 81%, against 73% across England. Its weakest is the share who found it easy to get through to the practice by phone: 52%, against 57% across England. With 104 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 2nd of the 4 practices in Carshalton with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (68%). 104 patients answered the survey (response rate 16%).
| Survey question | Circle GP Surgery | South West London | England |
|---|---|---|---|
| Overall experience good | 78% | 81% | 77% |
| Easy to contact by phone | 52% | 64% | 57% |
| Easy to contact via the website | 66% | 64% | 58% |
| Easy to contact via the NHS App | 57% | 57% | 54% |
| Reception team helpful | 82% | 87% | 85% |
| Last contact good | 81% | 77% | 73% |
| Wait for appointment about right | 75% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 102 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Circle GP Surgery is Good, published in August 2023. One key question is rated differently: Safe Requires Improvement. Its previous overall rating was Requires Improvement (June 2022).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,195 patients were registered at Circle GP Surgery in September 2026, down 1.8% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 2,483 patients per GP, more than the England figure of 2,171 and South West London's 2,060. The practice also has 1.8 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.4 | 3.4 |
| August 2024 | 3.4 | 3.4 |
| August 2025 | 3.4 | 3.4 |
| August 2026 | 4.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 4,119 appointments a month, or 404 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 60% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Circle GP Surgery | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 404 | 434 | 510 |
| Face to face | 82% | 58% | 63% |
| Same day as booked | 60% | 46% | 45% |
| More than 28 days after booking | 6% | 3% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (9.6% against 7.9%). It has a lower share for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 25.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.0% | 14.3% |
| High blood pressure | All ages | 11.7% | 15.2% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| COPD | All ages | 1.8% | 1.9% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.8% | 74.9% |
Circle GP Surgery, Green Wrythe Lane, Carshalton, SM5 1JF. Phone: 020 3770 6071. Website: www.greenwrythesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bishopsford Road Medical Centre | 0.5 km | 77% |
| The Chesser Surgery | 1.2 km | 78% |
| Faccini House Surgery | 1.2 km | 62% |
| Ravensbury Park Medical Centre | 1.4 km | 75% |
| The Wrythe Green Surgery | 1.6 km | 88% |
- Bishopsford Road Medical Centre (77% overall experience good)
- Dr Hafeez and Partner (70% overall experience good)
- Faccini House Surgery (62% overall experience good)
- Hackbridge Medical Centre (89% overall experience good)
- The Chesser Surgery (78% overall experience good)
- The Wrythe Green Surgery (88% overall experience good)
How do patients rate Circle GP Surgery?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Circle GP Surgery as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at Circle GP Surgery?
10,195 patients were registered in September 2026, down 1.8% on a year earlier.
What is Circle GP Surgery's CQC rating?
Good overall, published in August 2023.
How many GPs does Circle GP Surgery have?
4.1 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,483 patients per GP against 2,171 across England.
Are appointments at Circle GP Surgery face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Circle GP Surgery's phone number?
020 3770 6071.