Ravensbury Park Medical Centre, Mitcham: patient reviews and CQC rating
Ravensbury Park Medical Centre is a GP practice in Mitcham with 5,222 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in September 2021. It has 2.7 full-time-equivalent qualified GPs, or 1,949 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ravensbury Park Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 67%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 78%, below the England figure of 86%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 4th of the 7 practices in Mitcham with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (76%). 107 patients answered the survey (response rate 17%).
| Survey question | Ravensbury Park Medical Centre | South West London | England |
|---|---|---|---|
| Overall experience good | 75% | 81% | 77% |
| Easy to contact by phone | 67% | 64% | 57% |
| Easy to contact via the website | 51% | 64% | 58% |
| Easy to contact via the NHS App | 56% | 57% | 54% |
| Reception team helpful | 87% | 87% | 85% |
| Last contact good | 78% | 77% | 73% |
| Wait for appointment about right | 75% | 71% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 78% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for Ravensbury Park Medical Centre is Good, published in September 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (December 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,222 patients were registered at Ravensbury Park Medical Centre in September 2026, down 5.4% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 1,949 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 0.8 nurses and 4.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.3 | 3.3 |
| August 2024 | 2.4 | 2.4 |
| August 2025 | 2.4 | 2.4 |
| August 2026 | 2.7 | 2.7 |
From June 2026 to August 2026 the practice recorded 2,495 appointments a month, or 478 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 58% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Ravensbury Park Medical Centre | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 478 | 434 | 510 |
| Face to face | 73% | 58% | 63% |
| Same day as booked | 58% | 46% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.3% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.4% against 1.2%) and heart failure (0.5% against 1.1%). The practice's patients live in areas with an average deprivation score of 21.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.0 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% |
| Depression | 18+ yrs | 10.9% | 14.3% |
| Diabetes | 17+ yrs | 10.3% | 7.9% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| COPD | All ages | 1.1% | 1.9% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.9% | 74.9% |
Ravensbury Park Medical Centre, Ravensbury Lane, Mitcham, CR4 4DQ. Phone: 020 8407 3927.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Central Medical Centre | 0.7 km | 92% |
| Cricket Green Medical Practice | 0.7 km | 76% |
| The Mitcham Medical Centre | 1.0 km | 76% |
| Bishopsford Road Medical Centre | 1.1 km | 77% |
| Morden Hall Medical Centre | 1.2 km | 80% |
- Central Medical Centre (92% overall experience good)
- Morden Hall Medical Centre (80% overall experience good)
- Stonecot Surgery (80% overall experience good)
- Wide Way Surgery (69% overall experience good)
How do patients rate Ravensbury Park Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Ravensbury Park Medical Centre as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Ravensbury Park Medical Centre?
5,222 patients were registered in September 2026, down 5.4% on a year earlier.
What is Ravensbury Park Medical Centre's CQC rating?
Good overall, published in September 2021.
How many GPs does Ravensbury Park Medical Centre have?
2.7 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,949 patients per GP against 2,171 across England.
Are appointments at Ravensbury Park Medical Centre face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ravensbury Park Medical Centre's phone number?
020 8407 3927.