Tamworth House Medical Centre, Mitcham: patient reviews and CQC rating
Tamworth House Medical Centre is a GP practice in Mitcham with 9,441 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 4.6 full-time-equivalent qualified GPs, or 2,070 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Tamworth House Medical Centre
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Its weakest is the share who described their last contact with the practice as good: 52%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 5th of the 7 practices in Mitcham with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (77%). 109 patients answered the survey (response rate 20%).
| Survey question | Tamworth House Medical Centre | South West London | England |
|---|---|---|---|
| Overall experience good | 73% | 81% | 77% |
| Easy to contact by phone | 41% | 64% | 57% |
| Easy to contact via the website | 53% | 64% | 58% |
| Easy to contact via the NHS App | 50% | 57% | 54% |
| Reception team helpful | 75% | 87% | 85% |
| Last contact good | 52% | 77% | 73% |
| Wait for appointment about right | 65% | 71% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 80% | 91% | 90% |
In the Friends and Family Test for July 2026, 84% of 240 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Tamworth House Medical Centre is Good, published in July 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,441 patients were registered at Tamworth House Medical Centre in September 2026, down 3.0% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 2,070 patients per GP, close to the England figure of 2,171 and South West London's 2,060. The practice also has 1.5 nurses and 3.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 8.2 |
| August 2024 | 5.0 | 8.2 |
| August 2025 | 5.0 | 8.2 |
| August 2026 | 4.6 | 8.4 |
From June 2026 to August 2026 the practice recorded 5,300 appointments a month, or 561 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 61% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
74% were with a GP rather than another member of the practice team. 13% of booked patients did not attend.
| Measure | Tamworth House Medical Centre | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 561 | 434 | 510 |
| Face to face | 53% | 58% | 63% |
| Same day as booked | 61% | 46% | 45% |
| More than 28 days after booking | 4% | 3% | 5% |
| Did not attend | 13% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.7% against 1.0%) and diabetes (10.7% against 7.9%). It has a lower share for osteoporosis (0.5% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and atrial fibrillation (1.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 21.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.3% | 14.3% |
| High blood pressure | All ages | 14.2% | 15.2% |
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.4% | 74.9% |
Tamworth House Medical Centre, 341 Tamworth Lane, Mitcham, CR4 1DL. Phone: 020 8764 2666.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Wide Way Surgery | 0.8 km | 69% |
| Figges Marsh Surgery | 1.5 km | 90% |
| Norbury Health Centre 2 | 1.7 km | 69% |
| Mitcham Family Practice | 1.7 km | 68% |
| Fairview Medical Centre | 1.8 km | 85% |
- Cricket Green Medical Practice (76% overall experience good)
- Figges Marsh Surgery (90% overall experience good)
How do patients rate Tamworth House Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Tamworth House Medical Centre as good, against 77% across England. 41% found it easy to get through by phone.
How many patients are registered at Tamworth House Medical Centre?
9,441 patients were registered in September 2026, down 3.0% on a year earlier.
What is Tamworth House Medical Centre's CQC rating?
Good overall, published in July 2017.
How many GPs does Tamworth House Medical Centre have?
4.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,070 patients per GP against 2,171 across England.
Are appointments at Tamworth House Medical Centre face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Tamworth House Medical Centre's phone number?
020 8764 2666.