Station Road Surgery, Camberley: patient reviews and CQC rating

Station Road Surgery is a GP practice in Camberley with 9,143 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 4.5 full-time-equivalent qualified GPs, or 2,034 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Station Road Surgery

Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 49%, against 54% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.

On overall experience it is 1st of the 6 practices in Camberley with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (83%). 125 patients answered the survey (response rate 34%).

Survey questionStation Road SurgerySurrey and SussexEngland
Overall experience good90%78%77%
Easy to contact by phone81%55%57%
Easy to contact via the website61%59%58%
Easy to contact via the NHS App49%54%54%
Reception team helpful96%86%85%
Last contact good78%73%73%
Wait for appointment about right80%70%69%
Listened to well93%88%87%
Treated with care and concern92%88%86%
Confidence and trust in the clinician97%94%93%
Needs met96%91%90%

In the Friends and Family Test for July 2026, 97% of 149 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Station Road Surgery is Good, published in September 2016. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

9,143 patients were registered at Station Road Surgery in September 2026, almost the same as a year earlier.

18% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 2,034 patients per GP, close to the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 1.4 nurses (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20233.75.8
August 20243.75.8
August 20253.94.6
August 20264.56.2

From June 2026 to August 2026 the practice recorded 3,355 appointments a month, or 367 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 32% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).

59% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.

MeasureStation Road SurgerySurrey and SussexEngland
Appointments per 1,000 patients a month367521510
Face to face81%58%63%
Same day as booked32%45%45%
More than 28 days after booking3%6%5%
Did not attend3%4%4%

Compared with England, the practice has a higher share of patients on its registers for dementia (1.2% against 0.8%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), serious mental illness (0.6% against 1.0%) and chronic kidney disease (3.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 7.7 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 84.6 years for women and 82.3 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages15.8%15.2%
Depression18+ yrs14.0%14.3%
Diabetes17+ yrs7.6%7.9%
Asthma6+ yrs6.5%6.6%
CancerAll ages3.6%3.8%
Chronic kidney disease18+ yrs3.2%4.6%
Atrial fibrillationAll ages2.4%2.2%
Coronary heart diseaseAll ages2.4%3.0%
Stroke and TIAAll ages1.6%1.9%
COPDAll ages1.3%1.9%
DementiaAll ages1.2%0.8%
Epilepsy18+ yrs0.9%0.8%
Heart failureAll ages0.8%1.1%
Osteoporosis50+ yrs0.8%1.2%
Rheumatoid arthritis16+ yrs0.7%0.8%
Learning disabilityAll ages0.7%0.6%
Serious mental illnessAll ages0.6%1.0%
Peripheral arterial diseaseAll ages0.5%0.6%
Palliative careAll ages0.2%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2576.5%72.9%
Breast cancer screening (women aged 53 to 70)2024/2576.1%72.2%
Cervical screening (women aged 25 to 49)2023/2465.6%67.5%
Cervical screening (women aged 50 to 64)2023/2479.5%74.9%

78% of the practice's patients live in the GU16 postcode district, followed by GU15 (11%) and GU14 (10%). 89% live in Surrey Heath, the council area the practice is in.

Postcode districtRegistered patientsShare
GU167,14578%
GU151,01611%
GU1489910%

Station Road Surgery, The Surgery, Station Road, Frimley, Camberley, GU16 7HG. Phone: 0127662622. Website: www.stationroadsurgery-frimley.nhs.uk.

Nearby practiceDistanceOverall experience good
Dr Fisher & Partners1.4 km81%
Mayfield Medical Centre1.7 km68%
Frimley Green Medical Centre1.8 km77%
Alexander House Surgery2.2 km92%
Giffard Drive Surgery2.2 km76%

How do patients rate Station Road Surgery?

In the 2026 GP Patient Survey, 90% of patients described their overall experience of Station Road Surgery as good, above the England figure of 77%. 81% found it easy to get through by phone.

How many patients are registered at Station Road Surgery?

9,143 patients were registered in September 2026, down 0.1% on a year earlier.

What is Station Road Surgery's CQC rating?

Good overall, published in September 2016.

How many GPs does Station Road Surgery have?

4.5 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,034 patients per GP against 2,171 across England.

Are appointments at Station Road Surgery face to face?

81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Station Road Surgery's phone number?

0127662622.

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Cite this page

<a href="https://localgps.co.uk/camberley/station-road-surgery">https://localgps.co.uk/camberley/station-road-surgery</a>