Park House Surgery, Bagshot: patient reviews and CQC rating
Park House Surgery is a GP practice in Bagshot with 6,262 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2018. It has 2.5 full-time-equivalent qualified GPs, or 2,518 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Park House Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 68%, against 58% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 38%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
49% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (73%). 105 patients answered the survey (response rate 28%).
| Survey question | Park House Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 83% | 78% | 77% |
| Easy to contact by phone | 49% | 55% | 57% |
| Easy to contact via the website | 68% | 59% | 58% |
| Easy to contact via the NHS App | 38% | 54% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 66% | 73% | 73% |
| Wait for appointment about right | 70% | 70% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 84% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for Park House Surgery is Good, published in September 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,262 patients were registered at Park House Surgery in September 2026, down 3.3% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 2,518 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 0.5 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 3.4 | 3.4 |
| August 2026 | 2.5 | 3.6 |
From June 2026 to August 2026 the practice recorded 2,719 appointments a month, or 434 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 36% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Park House Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 434 | 521 | 510 |
| Face to face | 69% | 58% | 63% |
| Same day as booked | 36% | 45% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%) and atrial fibrillation (2.8% against 2.2%). The practice's patients live in areas with an average deprivation score of 9.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.3 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.3% | 15.2% |
| Depression | 18+ yrs | 14.0% | 14.3% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.3% | 74.9% |
Park House Surgery, 6 Park Street, Bagshot, GU19 5AQ. Phone: 01276 476333. Website: www.bagshotdoctors.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lightwater Surgery | 2.3 km | 95% |
| Upper Gordon Road Surgery | 4.2 km | 65% |
| Park Road Group Practice | 4.7 km | 79% |
| Crown Wood Medical Centre | 4.9 km | 73% |
| Ringmead Medical Group | 5.2 km | 59% |
- Dr Fisher & Partners (81% overall experience good)
- Frimley Green Medical Centre (77% overall experience good)
- Lightwater Surgery (95% overall experience good)
- Park Road Group Practice (79% overall experience good)
- Station Road Surgery (90% overall experience good)
- Upper Gordon Road Surgery (65% overall experience good)
How do patients rate Park House Surgery?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Park House Surgery as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Park House Surgery?
6,262 patients were registered in September 2026, down 3.3% on a year earlier.
What is Park House Surgery's CQC rating?
Good overall, published in September 2018.
How many GPs does Park House Surgery have?
2.5 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,518 patients per GP against 2,171 across England.
Are appointments at Park House Surgery face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Park House Surgery's phone number?
01276 476333.