Crown Wood Medical Centre, Bracknell: patient reviews and CQC rating
Crown Wood Medical Centre is a GP practice in Bracknell with 7,053 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 2.4 full-time-equivalent qualified GPs, or 2,939 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Crown Wood Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 68%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 48%, against 54% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 3rd of the 8 practices in Bracknell with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (80%). 97 patients answered the survey (response rate 23%).
| Survey question | Crown Wood Medical Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 68% | 56% | 57% |
| Easy to contact via the website | 52% | 57% | 58% |
| Easy to contact via the NHS App | 48% | 53% | 54% |
| Reception team helpful | 88% | 84% | 85% |
| Last contact good | 82% | 72% | 73% |
| Wait for appointment about right | 78% | 69% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 93% | 90% | 90% |
CQC's overall rating for Crown Wood Medical Centre is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,053 patients were registered at Crown Wood Medical Centre in September 2026, up 0.9% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 2,939 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 1.0 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 2.9 | 2.9 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 2.4 | 2.4 |
From June 2026 to August 2026 the practice recorded 2,427 appointments a month, or 344 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 41% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Crown Wood Medical Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 344 | 451 | 510 |
| Face to face | 77% | 60% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), dementia (0.2% against 0.8%) and chronic kidney disease (1.7% against 4.6%). The practice's patients live in areas with an average deprivation score of 11.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.8 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.9% | 14.3% |
| High blood pressure | All ages | 13.4% | 15.2% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.7% | 4.6% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| COPD | All ages | 1.2% | 1.9% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.1% | 74.9% |
Crown Wood Medical Centre, 4A Crown Row, Crown Wood, Bracknell, RG12 0TH. Phone: 01344 310202.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ringmead Medical Group | 1.2 km | 59% |
| The Waterfield Practice | 1.5 km | 54% |
| Easthampstead Surgery | 1.6 km | 84% |
| Forest Health Group | 2.1 km | 63% |
| Dr Kanchan Arora | 2.4 km | 70% |
- Evergreen Practice (86% overall experience good)
- Ringmead Medical Group (59% overall experience good)
How do patients rate Crown Wood Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Crown Wood Medical Centre as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Crown Wood Medical Centre?
7,053 patients were registered in September 2026, up 0.9% on a year earlier.
What is Crown Wood Medical Centre's CQC rating?
Good overall, published in March 2016.
How many GPs does Crown Wood Medical Centre have?
2.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,939 patients per GP against 2,171 across England.
Are appointments at Crown Wood Medical Centre face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Crown Wood Medical Centre's phone number?
01344 310202.