Easthampstead Surgery, Bracknell: patient reviews and CQC rating
Easthampstead Surgery is a GP practice in Bracknell with 7,530 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in July 2020. It has 2.3 full-time-equivalent qualified GPs, or 3,306 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Easthampstead Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 82%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 47%, against 54% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 8 practices in Bracknell with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (73%). 103 patients answered the survey (response rate 22%).
| Survey question | Easthampstead Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 84% | 76% | 77% |
| Easy to contact by phone | 67% | 56% | 57% |
| Easy to contact via the website | 51% | 57% | 58% |
| Easy to contact via the NHS App | 47% | 53% | 54% |
| Reception team helpful | 90% | 84% | 85% |
| Last contact good | 77% | 72% | 73% |
| Wait for appointment about right | 82% | 69% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 89% | 90% | 90% |
In the Friends and Family Test for July 2026, 90% of 172 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Easthampstead Surgery is Good, published in July 2020. All 5 key questions are rated Good. It held the same rating in the report before (April 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,530 patients were registered at Easthampstead Surgery in September 2026, up 4.6% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 3,306 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 2.3 |
| August 2024 | 2.3 | 2.3 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 3,738 appointments a month, or 496 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 49% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Easthampstead Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 496 | 451 | 510 |
| Face to face | 40% | 60% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (19.8% against 14.3%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and chronic kidney disease (1.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 14.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.8% | 14.3% |
| High blood pressure | All ages | 11.8% | 15.2% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.3% | 4.6% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.3% | 74.9% |
Easthampstead Surgery, 23 Rectory Lane, Easthampstead, Bracknell, RG12 7BB. Phone: 01344 457535. Website: www.easthampsteadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Forest Health Group | 1.1 km | 63% |
| Evergreen Practice | 1.3 km | 86% |
| Dr Kanchan Arora | 1.4 km | 70% |
| The Waterfield Practice | 1.4 km | 54% |
| Crown Wood Medical Centre | 1.6 km | 73% |
- Binfield Surgery (64% overall experience good)
- Dr Kanchan Arora (70% overall experience good)
- The Waterfield Practice (54% overall experience good)
How do patients rate Easthampstead Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Easthampstead Surgery as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Easthampstead Surgery?
7,530 patients were registered in September 2026, up 4.6% on a year earlier.
What is Easthampstead Surgery's CQC rating?
Good overall, published in July 2020.
How many GPs does Easthampstead Surgery have?
2.3 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,306 patients per GP against 2,171 across England.
Are appointments at Easthampstead Surgery face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Easthampstead Surgery's phone number?
01344 457535.