Forest Health Group, Bracknell: patient reviews and CQC rating
Forest Health Group is a GP practice in Bracknell with 30,961 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in May 2022. It has 11.7 full-time-equivalent qualified GPs, or 2,638 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Forest Health Group
Its result closest to England is the share who said their needs were met at their last appointment: 86%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 33%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 6th of the 8 practices in Bracknell with 50 or more responses. 35% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (68%). 175 patients answered the survey (response rate 26%).
| Survey question | Forest Health Group | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 63% | 76% | 77% |
| Easy to contact by phone | 35% | 56% | 57% |
| Easy to contact via the website | 33% | 57% | 58% |
| Easy to contact via the NHS App | 36% | 53% | 54% |
| Reception team helpful | 75% | 84% | 85% |
| Last contact good | 55% | 72% | 73% |
| Wait for appointment about right | 55% | 69% | 69% |
| Listened to well | 82% | 88% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 93% | 93% |
| Needs met | 86% | 90% | 90% |
In the Friends and Family Test for July 2026, 89% of 813 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Forest Health Group is Good, published in May 2022. All 5 key questions are rated Good. It held the same rating in the report before (November 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
30,961 patients were registered at Forest Health Group in September 2026, down 1.0% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 11.7 full-time-equivalent qualified GPs, there are 2,638 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 6.5 nurses and 5.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.9 | 10.3 |
| August 2024 | 6.9 | 10.3 |
| August 2025 | 11.6 | 14.2 |
| August 2026 | 11.7 | 16.6 |
From June 2026 to August 2026 the practice recorded 15,603 appointments a month, or 504 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 64% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Forest Health Group | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 504 | 451 | 510 |
| Face to face | 42% | 60% | 63% |
| Same day as booked | 64% | 45% | 45% |
| More than 28 days after booking | 6% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (20.3% against 14.3%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), COPD (1.3% against 1.9%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 11.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.9 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.3% | 14.3% |
| High blood pressure | All ages | 15.6% | 15.2% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.6% | 74.9% |
Forest Health Group, Ringmead, Birch Hill, Bracknell, RG12 7PG. Phone: 01344 421364. Website: www.foresthealthgroup.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Evergreen Practice | 0.6 km | 86% |
| The Waterfield Practice | 1.0 km | 54% |
| Easthampstead Surgery | 1.1 km | 84% |
| Crown Wood Medical Centre | 2.1 km | 73% |
| Dr Kanchan Arora | 2.4 km | 70% |
How do patients rate Forest Health Group?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Forest Health Group as good, below the England figure of 77%. 35% found it easy to get through by phone.
How many patients are registered at Forest Health Group?
30,961 patients were registered in September 2026, down 1.0% on a year earlier.
What is Forest Health Group's CQC rating?
Good overall, published in May 2022.
How many GPs does Forest Health Group have?
11.7 full-time-equivalent qualified GPs (18 qualified GPs by headcount), which is 2,638 patients per GP against 2,171 across England.
Are appointments at Forest Health Group face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Forest Health Group's phone number?
01344 421364.