Park Road Group Practice, Camberley: patient reviews and CQC rating
Park Road Group Practice is a GP practice in Camberley with 22,493 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Outstanding overall, in a report published in August 2016. It has 12.0 full-time-equivalent qualified GPs, or 1,875 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Park Road Group Practice
Its best result against England is the share who found it easy to contact the practice through its website: 64%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 56%, against 57% across England. With 106 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 3rd of the 6 practices in Camberley with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (90%). 106 patients answered the survey (response rate 32%).
| Survey question | Park Road Group Practice | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 79% | 78% | 77% |
| Easy to contact by phone | 56% | 55% | 57% |
| Easy to contact via the website | 64% | 59% | 58% |
| Easy to contact via the NHS App | 59% | 54% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 72% | 70% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 54 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Park Road Group Practice is Outstanding, published in August 2016. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
22,493 patients were registered at Park Road Group Practice in September 2026, down 0.7% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 12.0 full-time-equivalent qualified GPs, there are 1,875 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 7.2 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.5 | 11.3 |
| August 2024 | 10.3 | 13.0 |
| August 2025 | 10.7 | 11.6 |
| August 2026 | 12.0 | 16.0 |
From June 2026 to August 2026 the practice recorded 11,600 appointments a month, or 516 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 54% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Park Road Group Practice | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 516 | 521 | 510 |
| Face to face | 51% | 58% | 63% |
| Same day as booked | 54% | 45% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.4% against 0.8%). It has a lower share for osteoporosis (0.6% against 1.2%), COPD (1.2% against 1.9%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 8.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.7 years for women and 82.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.6% | 15.2% |
| Depression | 18+ yrs | 13.6% | 14.3% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Dementia | All ages | 1.4% | 0.8% |
| COPD | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.8% | 74.9% |
Park Road Group Practice, The Surgery, 143 Park Road, Camberley, GU15 2NN. Phone: 01276 670056. Website: www.parkroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Upper Gordon Road Surgery | 0.5 km | 65% |
| Dr Fisher & Partners | 1.2 km | 81% |
| Station Road Surgery | 2.3 km | 90% |
| Mayfield Medical Centre | 3.5 km | 68% |
| Oakley Health Group | 3.6 km | 77% |
- Dr Fisher & Partners (81% overall experience good)
- Frimley Green Medical Centre (77% overall experience good)
- Lightwater Surgery (95% overall experience good)
- Park House Surgery (83% overall experience good)
- Station Road Surgery (90% overall experience good)
- Upper Gordon Road Surgery (65% overall experience good)
How do patients rate Park Road Group Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Park Road Group Practice as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Park Road Group Practice?
22,493 patients were registered in September 2026, down 0.7% on a year earlier.
What is Park Road Group Practice's CQC rating?
Outstanding overall, published in August 2016.
How many GPs does Park Road Group Practice have?
12.0 full-time-equivalent qualified GPs (20 qualified GPs by headcount), which is 1,875 patients per GP against 2,171 across England.
Are appointments at Park Road Group Practice face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Park Road Group Practice's phone number?
01276 670056.