Oakley Health Group, Camberley: patient reviews and CQC rating
Oakley Health Group is a GP practice in Camberley with 29,644 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 16.2 full-time-equivalent qualified GPs, or 1,833 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oakley Health Group
Its best result against England is the share who found it easy to contact the practice using the NHS App: 58%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 49%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 6 practices in Camberley with 50 or more responses. 37% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (70%). 178 patients answered the survey (response rate 34%).
| Survey question | Oakley Health Group | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 37% | 52% | 57% |
| Easy to contact via the website | 54% | 55% | 58% |
| Easy to contact via the NHS App | 58% | 51% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 68% | 70% | 73% |
| Wait for appointment about right | 49% | 65% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 90% | 86% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 808 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Oakley Health Group is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
29,644 patients were registered at Oakley Health Group in September 2026, down 0.5% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 16.2 full-time-equivalent qualified GPs, there are 1,833 patients per GP, fewer than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 7.4 nurses and 7.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 15.9 | 20.8 |
| August 2024 | 16.8 | 20.7 |
| August 2025 | 17.5 | 19.6 |
| August 2026 | 16.2 | 20.2 |
From June 2026 to August 2026 the practice recorded 14,884 appointments a month, or 502 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 41% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Oakley Health Group | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 502 | 526 | 510 |
| Face to face | 53% | 58% | 63% |
| Same day as booked | 41% | 43% | 45% |
| More than 28 days after booking | 12% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.3% against 3.8%), osteoporosis (1.6% against 1.2%) and atrial fibrillation (2.9% against 2.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), serious mental illness (0.6% against 1.0%) and a learning disability (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 6.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.1 years for women and 83.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.4% | 15.2% |
| Depression | 18+ yrs | 15.3% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.0% | 74.9% |
Oakley Health Group, 51 Frogmore Road, Blackwater, Camberley, GU17 0DD. Phone: 01252 872333. Website: www.oakleyhealth.org.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Fisher & Partners | 3.2 km | 81% |
| Park Road Group Practice | 3.6 km | 79% |
| Drs Evans & Bishop | 3.9 km | 80% |
| Mayfield Medical Centre | 3.9 km | 68% |
| Upper Gordon Road Surgery | 4.1 km | 65% |
How do patients rate Oakley Health Group?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Oakley Health Group as good, against 77% across England. 37% found it easy to get through by phone.
How many patients are registered at Oakley Health Group?
29,644 patients were registered in September 2026, down 0.5% on a year earlier.
What is Oakley Health Group's CQC rating?
Good overall, published in March 2017.
How many GPs does Oakley Health Group have?
16.2 full-time-equivalent qualified GPs (21 qualified GPs by headcount), which is 1,833 patients per GP against 2,171 across England.
Are appointments at Oakley Health Group face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oakley Health Group's phone number?
01252 872333.