St Bede Medical Centre, Sunderland: patient reviews and CQC rating
St Bede Medical Centre is a GP practice in Sunderland with 9,144 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in August 2019. It has 10.4 full-time-equivalent qualified GPs, or 882 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Bede Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 68%, above the England figure of 54%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 84%, below the England figure of 93%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 19th of the 26 practices in Sunderland with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (91%). 109 patients answered the survey (response rate 27%).
| Survey question | St Bede Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 64% | 62% | 57% |
| Easy to contact via the website | 53% | 59% | 58% |
| Easy to contact via the NHS App | 68% | 58% | 54% |
| Reception team helpful | 87% | 88% | 85% |
| Last contact good | 72% | 76% | 73% |
| Wait for appointment about right | 71% | 72% | 69% |
| Listened to well | 81% | 89% | 87% |
| Treated with care and concern | 83% | 88% | 86% |
| Confidence and trust in the clinician | 84% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 293 responses rated the practice good or very good (England: 92%).
CQC's overall rating for St Bede Medical Centre is Good, published in August 2019. All 5 key questions are rated Good. It held the same rating in the report before (November 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,144 patients were registered at St Bede Medical Centre in September 2026, down 1.9% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 10.4 full-time-equivalent qualified GPs, there are 882 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 2.8 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.6 | 15.9 |
| August 2024 | 9.8 | 14.3 |
| August 2025 | 9.0 | 13.6 |
| August 2026 | 10.4 | 15.6 |
From June 2026 to August 2026 the practice recorded 5,290 appointments a month, or 578 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 54% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | St Bede Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 578 | 550 | 510 |
| Face to face | 65% | 68% | 63% |
| Same day as booked | 54% | 42% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for coronary heart disease (4.7% against 3.0%), peripheral arterial disease (0.8% against 0.6%) and COPD (2.8% against 1.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%) and osteoporosis (0.6% against 1.2%). The practice's patients live in areas with an average deprivation score of 29.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.2 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.5% | 15.2% |
| Depression | 18+ yrs | 14.2% | 14.3% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Cancer | All ages | 4.6% | 3.8% |
| COPD | All ages | 2.8% | 1.9% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.3% | 74.9% |
St Bede Medical Centre, Lower Dundas Street, Sunderland, SR6 0QQ. Phone: 0191 567 5335. Website: www.stbedegpsunderland.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Monkwearmouth Health Centre | 0.2 km | 80% |
| Dr SM Bhate and Dr H El-Shakankery | 1.0 km | 83% |
| Ashburn Medical Centre | 1.0 km | 85% |
| The New City Medical Group | 1.1 km | 81% |
| Millfield Medical Group | 1.4 km | 82% |
- Bridge View Medical Group (72% overall experience good)
- Castletown Medical Centre (82% overall experience good)
- Fulwell Medical Centre (89% overall experience good)
- Monkwearmouth Health Centre (80% overall experience good)
- Redhouse Medical Centre (58% overall experience good)
How do patients rate St Bede Medical Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of St Bede Medical Centre as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at St Bede Medical Centre?
9,144 patients were registered in September 2026, down 1.9% on a year earlier.
What is St Bede Medical Centre's CQC rating?
Good overall, published in August 2019.
How many GPs does St Bede Medical Centre have?
10.4 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 882 patients per GP against 2,171 across England.
Are appointments at St Bede Medical Centre face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Bede Medical Centre's phone number?
0191 567 5335.