Bridge View Medical Group, Sunderland: patient reviews and CQC rating
Bridge View Medical Group is a GP practice in Sunderland with 14,543 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 7.2 full-time-equivalent qualified GPs, or 2,013 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bridge View Medical Group
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. With 98 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 22nd of the 26 practices in Sunderland with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (70%). 98 patients answered the survey (response rate 21%).
| Survey question | Bridge View Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 72% | 80% | 77% |
| Easy to contact by phone | 54% | 62% | 57% |
| Easy to contact via the website | 50% | 59% | 58% |
| Easy to contact via the NHS App | 54% | 58% | 54% |
| Reception team helpful | 78% | 88% | 85% |
| Last contact good | 68% | 76% | 73% |
| Wait for appointment about right | 67% | 72% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 96 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bridge View Medical Group is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,543 patients were registered at Bridge View Medical Group in September 2026, down 1.8% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 7.2 full-time-equivalent qualified GPs, there are 2,013 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 4.6 nurses and 7.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 10.6 |
| August 2024 | 5.0 | 13.3 |
| August 2025 | 5.6 | 13.7 |
| August 2026 | 7.2 | 14.7 |
From June 2026 to August 2026 the practice recorded 9,729 appointments a month, or 669 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 52% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Bridge View Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 669 | 550 | 510 |
| Face to face | 51% | 68% | 63% |
| Same day as booked | 52% | 42% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.4% against 1.2%), COPD (5.1% against 1.9%) and a learning disability (1.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 48.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.0 years for women and 74.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 26.8% | 14.3% |
| High blood pressure | All ages | 18.8% | 15.2% |
| Diabetes | 17+ yrs | 10.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.8% | 4.6% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Coronary heart disease | All ages | 5.7% | 3.0% |
| COPD | All ages | 5.1% | 1.9% |
| Cancer | All ages | 4.7% | 3.8% |
| Osteoporosis | 50+ yrs | 3.4% | 1.2% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Heart failure | All ages | 2.0% | 1.1% |
| Epilepsy | 18+ yrs | 1.5% | 0.8% |
| Learning disability | All ages | 1.4% | 0.6% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Dementia | All ages | 1.2% | 0.8% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Palliative care | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.5% | 74.9% |
Bridge View Medical Group, Southwick Health Centre, The Green, Southwick, Sunderland, SR5 2LT. Phone: 0191 516 3940. Website: www.bridgeviewmedicalgroup.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Forge Medical Practice | 1.3 km | 82% |
| Wearside Medical Practice | 1.4 km | 83% |
| Pallion Family Practice | 1.4 km | 79% |
| Hylton Medical Group | 1.4 km | 95% |
| Sunderland GP Alliance - Special Allocation Scheme | 1.4 km | -9700% |
- Castletown Medical Centre (82% overall experience good)
- Fulwell Medical Centre (89% overall experience good)
- Monkwearmouth Health Centre (80% overall experience good)
- Redhouse Medical Centre (58% overall experience good)
- St Bede Medical Centre (79% overall experience good)
How do patients rate Bridge View Medical Group?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Bridge View Medical Group as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Bridge View Medical Group?
14,543 patients were registered in September 2026, down 1.8% on a year earlier.
What is Bridge View Medical Group's CQC rating?
Good overall, published in July 2016.
How many GPs does Bridge View Medical Group have?
7.2 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,013 patients per GP against 2,171 across England.
Are appointments at Bridge View Medical Group face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bridge View Medical Group's phone number?
0191 516 3940.