Village Surgery, Sunderland: patient reviews and CQC rating
Village Surgery is a GP practice in Sunderland with 4,913 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). It has 1.5 full-time-equivalent qualified GPs, or 3,200 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Village Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 72%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 66%, against 69% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 5th of the 26 practices in Sunderland with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (86%). 123 patients answered the survey (response rate 25%).
| Survey question | Village Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 92% | 80% | 77% |
| Easy to contact by phone | 70% | 62% | 57% |
| Easy to contact via the website | 61% | 59% | 58% |
| Easy to contact via the NHS App | 72% | 58% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 82% | 76% | 73% |
| Wait for appointment about right | 66% | 72% | 69% |
| Listened to well | 96% | 89% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 187 responses rated the practice good or very good (England: 92%).
4,913 patients were registered at Village Surgery in September 2026, up 1.3% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 3,200 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 2.2 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.9 | 3.7 |
| August 2024 | 1.1 | 4.7 |
| August 2025 | 1.1 | 5.2 |
| August 2026 | 1.5 | 5.4 |
From June 2026 to August 2026 the practice recorded 1,930 appointments a month, or 393 per 1,000 registered patients (England: 510). 90% were face to face (England: 63%). 30% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Village Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 393 | 550 | 510 |
| Face to face | 90% | 68% | 63% |
| Same day as booked | 30% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.8% against 1.9%), a learning disability (1.1% against 0.6%) and atrial fibrillation (3.1% against 2.2%). The practice's patients live in areas with an average deprivation score of 26.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.2 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.2% | 14.3% |
| High blood pressure | All ages | 16.6% | 15.2% |
| Diabetes | 17+ yrs | 10.1% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| COPD | All ages | 3.8% | 1.9% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Learning disability | All ages | 1.1% | 0.6% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.6% | 74.9% |
Village Surgery, Silksworth Health Centre, Silksworth, Sunderland, SR3 2AN. Phone: 0191 521 2282.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| New Silksworth Medical Practice | 0.0 km | 78% |
| Happy House Surgery | 1.9 km | 88% |
| Springwell Medical Group | 2.3 km | 93% |
| Broadway Medical Practice | 2.3 km | 86% |
| Southlands Medical Group | 2.5 km | 96% |
- Happy House Surgery (88% overall experience good)
- New Silksworth Medical Practice (78% overall experience good)
- South Hylton Surgery (66% overall experience good)
- Springwell Medical Group (93% overall experience good)
How do patients rate Village Surgery?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Village Surgery as good, above the England figure of 77%. 70% found it easy to get through by phone.
How many patients are registered at Village Surgery?
4,913 patients were registered in September 2026, up 1.3% on a year earlier.
How many GPs does Village Surgery have?
1.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,200 patients per GP against 2,171 across England.
Are appointments at Village Surgery face to face?
90% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Village Surgery's phone number?
0191 521 2282.