Wearside Medical Practice, Sunderland: patient reviews and CQC rating
Wearside Medical Practice is a GP practice in Sunderland with 7,630 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 2.4 full-time-equivalent qualified GPs, or 3,241 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wearside Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 44%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 12th of the 26 practices in Sunderland with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (78%). 96 patients answered the survey (response rate 17%).
| Survey question | Wearside Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 83% | 80% | 77% |
| Easy to contact by phone | 83% | 62% | 57% |
| Easy to contact via the website | 44% | 59% | 58% |
| Easy to contact via the NHS App | 57% | 58% | 54% |
| Reception team helpful | 95% | 88% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 67% | 72% | 69% |
| Listened to well | 80% | 89% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 281 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wearside Medical Practice is Good, published in July 2022. All 5 key questions are rated Good. It held the same rating in the report before (July 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,630 patients were registered at Wearside Medical Practice in September 2026, down 3.0% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 3,241 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 2.5 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.7 | 0.7 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 3.1 | 4.2 |
| August 2026 | 2.4 | 3.2 |
From June 2026 to August 2026 the practice recorded 3,604 appointments a month, or 472 per 1,000 registered patients (England: 510). 90% were face to face (England: 63%). 36% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Wearside Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 472 | 550 | 510 |
| Face to face | 90% | 68% | 63% |
| Same day as booked | 36% | 42% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 8% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.9% against 1.9%), a learning disability (0.9% against 0.6%) and coronary heart disease (3.8% against 3.0%). The practice's patients live in areas with an average deprivation score of 38.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.0 years for women and 75.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.7% | 15.2% |
| Depression | 18+ yrs | 15.1% | 14.3% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Cancer | All ages | 3.4% | 3.8% |
| COPD | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.1% | 74.9% |
Wearside Medical Practice, Hylton Road, Sunderland, SR4 7XF. Phone: 0191 568 9510.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pallion Family Practice | 0.0 km | 79% |
| Hylton Medical Group | 0.0 km | 95% |
| Sunderland GP Alliance - Special Allocation Scheme | 0.0 km | -9700% |
| Forge Medical Practice | 0.2 km | 82% |
| Dr Ahmed El Safy | 1.0 km | 90% |
- Broadway Medical Practice (86% overall experience good)
- Dr Ahmed El Safy (90% overall experience good)
- Forge Medical Practice (82% overall experience good)
- Hylton Medical Group (95% overall experience good)
- Millfield Medical Group (82% overall experience good)
- Pallion Family Practice (79% overall experience good)
How do patients rate Wearside Medical Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Wearside Medical Practice as good, against 77% across England. 83% found it easy to get through by phone.
How many patients are registered at Wearside Medical Practice?
7,630 patients were registered in September 2026, down 3.0% on a year earlier.
What is Wearside Medical Practice's CQC rating?
Good overall, published in July 2022.
How many GPs does Wearside Medical Practice have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,241 patients per GP against 2,171 across England.
Are appointments at Wearside Medical Practice face to face?
90% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wearside Medical Practice's phone number?
0191 568 9510.