Dr V C Tiguti & Partners, Stoke On Trent: patient reviews and CQC rating
Dr V C Tiguti & Partners is a GP practice in Stoke On Trent with 5,866 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in August 2020. It has 3.0 full-time-equivalent qualified GPs, or 1,982 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr V C Tiguti & Partners
Its best result against England is the share who said the wait for their last appointment was about right: 80%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 55%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 35th of the 52 practices in Stoke On Trent with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 23 points higher than in 2025 (57%). 103 patients answered the survey (response rate 35%).
| Survey question | Dr V C Tiguti & Partners | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 80% | 80% | 77% |
| Easy to contact by phone | 64% | 63% | 57% |
| Easy to contact via the website | 55% | 59% | 58% |
| Easy to contact via the NHS App | 61% | 61% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 81% | 76% | 73% |
| Wait for appointment about right | 80% | 75% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 98% | 90% | 90% |
In the Friends and Family Test for July 2026, 93% of 58 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr V C Tiguti & Partners is Good, published in August 2020. All 5 key questions are rated Good. It held the same rating in the report before (January 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,866 patients were registered at Dr V C Tiguti & Partners in September 2026, almost the same as a year earlier.
32% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 1,982 patients per GP, close to the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 2.5 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 4.7 |
| August 2024 | 3.0 | 3.0 |
| August 2025 | 3.0 | 4.0 |
| August 2026 | 3.0 | 4.0 |
From June 2026 to August 2026 the practice recorded 2,324 appointments a month, or 396 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 33% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr V C Tiguti & Partners | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 396 | 479 | 510 |
| Face to face | 79% | 66% | 63% |
| Same day as booked | 33% | 48% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%), atrial fibrillation (4.2% against 2.2%) and cancer (6.6% against 3.8%). It has a lower share for osteoporosis (0.3% against 1.2%) and serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 11.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 24.3% | 15.2% |
| Depression | 18+ yrs | 17.6% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 6.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Atrial fibrillation | All ages | 4.2% | 2.2% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| COPD | All ages | 1.5% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Palliative care | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
Dr V C Tiguti & Partners, Old Road, Upper Tean, Stoke On Trent, ST10 4EG. Phone: 01538 722323. Website: www.teansurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr S Garlapati and Dr A Garlapati | 3.3 km | 81% |
| Well Street Medical Centre | 3.6 km | 84% |
| The Tardis Surgery | 3.8 km | 79% |
| Trinity Medical Centre | 5.8 km | 83% |
| Alton Surgery | 6.9 km | 93% |
- Alton Surgery (93% overall experience good)
- Dr S Garlapati and Dr A Garlapati (81% overall experience good)
- The Tardis Surgery (79% overall experience good)
- Waterhouses Medical Practice (82% overall experience good)
- Well Street Medical Centre (84% overall experience good)
- Werrington Village Surgery (90% overall experience good)
How do patients rate Dr V C Tiguti & Partners?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Dr V C Tiguti & Partners as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at Dr V C Tiguti & Partners?
5,866 patients were registered in September 2026, up 0.0% on a year earlier.
What is Dr V C Tiguti & Partners's CQC rating?
Good overall, published in August 2020.
How many GPs does Dr V C Tiguti & Partners have?
3.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,982 patients per GP against 2,171 across England.
Are appointments at Dr V C Tiguti & Partners face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr V C Tiguti & Partners's phone number?
01538 722323.