Dr S Garlapati and Dr A Garlapati, Stoke On Trent: patient reviews and CQC rating
Dr S Garlapati and Dr A Garlapati is a GP practice in Stoke On Trent with 4,836 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Requires Improvement overall, in a report published in January 2024. It has 2.7 full-time-equivalent qualified GPs, or 1,796 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr S Garlapati and Dr A Garlapati
Its best result against England is the share who found it easy to contact the practice using the NHS App: 82%, above the England figure of 54%. Its weakest is the share who found it easy to contact the practice through its website: 45%, against 58% across England. Of the 11 results in the table, 3 are above England and 1 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 31st of the 52 practices in Stoke On Trent with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (92%). 114 patients answered the survey (response rate 38%).
| Survey question | Dr S Garlapati and Dr A Garlapati | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 81% | 80% | 77% |
| Easy to contact by phone | 67% | 63% | 57% |
| Easy to contact via the website | 45% | 59% | 58% |
| Easy to contact via the NHS App | 82% | 61% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 75% | 76% | 73% |
| Wait for appointment about right | 87% | 75% | 69% |
| Listened to well | 85% | 87% | 87% |
| Treated with care and concern | 76% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 94% | 90% | 90% |
In the Friends and Family Test for July 2026, 99% of 75 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr S Garlapati and Dr A Garlapati is Requires Improvement, published in January 2024. 3 key questions are rated differently: Safe Inadequate, Caring Good and Responsive Good. Its previous overall rating was Good (August 2017).
| Key question | Rating |
|---|---|
| Safe | Inadequate |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
4,836 patients were registered at Dr S Garlapati and Dr A Garlapati in September 2026, almost the same as a year earlier.
28% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 1,796 patients per GP, fewer than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 1.2 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 3.2 |
| August 2024 | 1.5 | 3.6 |
| August 2025 | 1.5 | 4.3 |
| August 2026 | 2.7 | 3.8 |
From June 2026 to August 2026 the practice recorded 3,088 appointments a month, or 638 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 65% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr S Garlapati and Dr A Garlapati | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 638 | 479 | 510 |
| Face to face | 44% | 66% | 63% |
| Same day as booked | 65% | 48% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (7.2% against 4.6%), high blood pressure (23.3% against 15.2%) and atrial fibrillation (3.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 15.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 23.3% | 15.2% |
| Depression | 18+ yrs | 21.3% | 14.3% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Cancer | All ages | 5.8% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Learning disability | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 84.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.1% | 74.9% |
Dr S Garlapati and Dr A Garlapati, Allen Street Clinic, Allen Street, Cheadle, Stoke On Trent, ST10 1HJ. Phone: 01538 752674.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Well Street Medical Centre | 0.3 km | 84% |
| The Tardis Surgery | 0.6 km | 79% |
| Dr V C Tiguti & Partners | 3.3 km | 80% |
| Trinity Medical Centre | 6.1 km | 83% |
| Alton Surgery | 6.2 km | 93% |
- Alton Surgery (93% overall experience good)
- Dr V C Tiguti & Partners (80% overall experience good)
- The Tardis Surgery (79% overall experience good)
- Waterhouses Medical Practice (82% overall experience good)
- Well Street Medical Centre (84% overall experience good)
- Werrington Village Surgery (90% overall experience good)
How do patients rate Dr S Garlapati and Dr A Garlapati?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Dr S Garlapati and Dr A Garlapati as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Dr S Garlapati and Dr A Garlapati?
4,836 patients were registered in September 2026, up 0.1% on a year earlier.
What is Dr S Garlapati and Dr A Garlapati's CQC rating?
Requires Improvement overall, published in January 2024.
How many GPs does Dr S Garlapati and Dr A Garlapati have?
2.7 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,796 patients per GP against 2,171 across England.
Are appointments at Dr S Garlapati and Dr A Garlapati face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr S Garlapati and Dr A Garlapati's phone number?
01538 752674.